xbox one dashboard oneguide tab missing

Discus and support xbox one dashboard oneguide tab missing in XBoX Games and Apps to solve the problem; i observed since i set up my xbox one that on the dashboard top screen there are 3 tabs ( Home, Cummunity ,Store) i know it was a forth tab for (... Discussion in 'XBoX Games and Apps' started by TeleostHydra709, May 21, 2017.

  1. TeleostHydra709
    TeleostHydra709 Guest

    xbox one dashboard oneguide tab missing


    i observed since i set up my xbox one that on the dashboard top screen there are 3 tabs ( Home, Cummunity ,Store) i know it was a forth tab for ( oneguide) it is not appear any more ......i thought it is a problem in updating so i made a Reset to factory
    (but keep games and APP ) choice .....and it is still missing . i am wondering i have a problem with my xbox one or What happen???????

    :)
     
    TeleostHydra709, May 21, 2017
    #1
  2. bjarteha
    bjarteha Guest
    OneGuide hub/tab is missing on my Xbox One.

    My Xbox One has been connected to a decoder (Cable TV) through HDMI and I have real TV picture during setup. The Xbox also says the decoder has been successfully installed.

    But I've only got Home, Store and Games tabs visible, OneGuide is missing. How do I "activate" OneGuide to make is visible as a tab? Do OneGuide require Live Gold memebership?
     
    bjarteha, May 21, 2017
    #2
  3. iRob87
    iRob87 Guest
    OneGuide missing from Dashboard on Xbox One S

    Hello Mister,

    The problem is that I have no "OneGuide" tab on top of Dashboard as you can see in the photo attached.
     
    iRob87, May 21, 2017
    #3
  4. iRob87
    iRob87 Guest

    xbox one dashboard oneguide tab missing

    Same here, and no one from Xbox Support cares about this. What a useless forum.
     
    iRob87, Sep 7, 2017
    #4
  5. iRob87 Win User

    xbox one dashboard oneguide tab missing

    Same here, and no one from Xbox Support cares about this. What a useless forum.
  6. iRob87 Win User

    OneGuide missing from Dashboard on Xbox One S

    Hello Mister,

    The problem is that I have no "OneGuide" tab on top of Dashboard as you can see in the photo attached.
  7. JC is da bomb Win User

    MS please include an uninstaller for XB1 owners who do not want Mixer.

    Yes I agree with you 100%. And now they have included it as a tab on the dashboard! And worst of all its in front of the community tab! At least if they won't remove the mixer tab but it behind the oneguide tab. It is clunky to put it in front of the community
    tab, especially to someone like me who doesn't care for livestreaming.
  8. Mister Beep Win User

    Freeview HD

    Sorry to hear that didn't help. For this issue I would recommend reporting the missing channels through the Xbox One dashboard so that the proper teams can see. To do so, follow the steps I provided above, but select 'Report a OneGuide problem' and select
    'Missing channel' at the OneGuide troubleshooting screen. Sorry for any frustration this may have caused, but reporting is the best step to get those channels to you! Please feel free to post back if you need anything else! :)
  9. Mister Beep Win User

    Digital USB TV tuner doesn't find all available channels

    Hey there glowshrimp!

    Sorry to hear about the missing channels. For this issue we recommend reporting this through the Xbox One dashboard so that the proper folks can see this. To report missing channels, follow the steps below:

    • Press the Menu button on your Xbox One controller and select 'Settings'.
    • In the Settings menu, select 'TV & OneGuide'.
    • Select 'Troubleshooting'.
    • From here, select 'Report a OneGuide problem' and report all issues that apply using the drop down menu.
    Sorry for any frustration that may have been caused, but reporting those missing channels will get this information directly to the proper folks! :)
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xbox one dashboard oneguide tab missing

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