Xbox one damaged gift card

Ryino41 · Mar 10, 2022

Hi, after purchasing an xbox one gift card, I scratched off code covering and damaged 2 digits, is there any way of recovering the whole code or even a refund or straight swap for another gift card?

:)

Bayron Pavon

Damaged gift card how do I get a new code

I missed some number of my Xbox gift card.

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

For code issues, you may need to check this link: https://support.xbox.com/en-US/help/subscriptio...

V.I. Houston

I can't redeem my code on my Xbox gift card it's damage

VaggsNV

You're in the community and this issue is something the store that sold you the card or a Microsoft agent might be able to help with.

To speak with a Microsoft agent to see if something can be done on their side
Click on the link and then click on contact us, next and ''chat online'' or ''request a call''

https://support.xbox.com/en-US/help/subscriptions-billing/redeem-codes-gifting/digital-code-solution

SammyVS

I'm Samy an independent advisor.

Welcome to the community. How are you?

I recommend contacting the store that sold you the card and asking for a replacement.

Xbox one damaged gift card