Xbox one controller won't pair to series x console

Unfortunately it did not work. This old xbox one controller is in good condition sucks I'll have to buy a new one just to have two remotes.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

It should be compatible. Please perform a powercycle on your console and then try again.

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Unplug your console for 2 minutes.

3. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

I'm sorry for that, Danny. You can also have it checked in any of your local repair shop.

Xbox Series X|S controllers are fully compatible with the Xbox One, One S and One X. Also the Xbox One controllers work on the new Series consoles.

Looking at the guide it says thus:

"The Xbox Wireless Controller that comes with Xbox Series X|S includes a feature that allows for quickly switching between a paired Bluetooth device and an Xbox console or a PC using Xbox Wireless. If the controller is connected to a Bluetooth device, double-press the Pair button and the controller will immediately switch its connection to the last Xbox Wireless connection it was paired to. Then, to switch back to the paired Bluetooth device, press and hold the Pair button to start pairing mode".

This only works between a the controller paired to a PC with Bluetooth or another PC or Xbox paired via the proprietary 'Xbox Wireless' protocol. So, if you're using an Xbox Adaptor on your laptop and also own an Xbox you can only pair it to one of them. If you want to quickly swap between console and PC you'll have to use Bluetooth on the PC.

It's the same issue you'd get if you owned two consoles, you can only pair a controller to one console.