Xbox One Controller Warranty Support

Discus and support Xbox One Controller Warranty Support in XBoX on Windows to solve the problem; Good evening all, I am having a frustrating time with my Xbox One Controller. The micro USB port on the front has stopped working. When I unplugged... Discussion in 'XBoX on Windows' started by Wolfskull23, Oct 22, 2020.

  1. Wolfskull23
    Wolfskull23 Guest

    Xbox One Controller Warranty Support


    Good evening all,

    I am having a frustrating time with my Xbox One Controller. The micro USB port on the front has stopped working. When I unplugged the cable, I saw the port moving up and down. I submitted a warranty request for this controller, as the virtual agent confirmed
    it was still under warranty. But after several frustrating emails, the agent informs it is not. What is the disconnect? Why can I not get a live person to talk to?

    Now I spent $60 on a piece of garbage that lasted two months whereas my Xbox 360 wired controller from 2013 still works (albeit not the best). On top of that, I'm going on military duty for the next few days that's just going to eat away at potentially
    getting this replaced. Compared to having service work done on my Xbox 360s, this new support is absolutely terrible. I'm sorry if I sound rude but I just cannot fathom how this happens.

    Rejected Exchange Number: SRX1510542569ID

    Rejected service number: 1510542569


    Xbox One Controller Warranty Support [​IMG]


    :)
     
    Wolfskull23, Oct 22, 2020
    #1
  2. ChiefJoboo Win User

    manette Xbox Elite [Xbox Elite Handcuffs]

  3. Flymonkey102 Win User

    Controller Warranty

  4. Alucario Ultra Win User

    Can't register a device on Microsoft Support "Device service and repair"

  5. XBF Steven R Win User

    Xbox One X Controller problems?

  6. EddieHendrickson Win User

    Controller triggers not working

    Hey BlubberMetal, your Xbox One controllers are covered with the Xbox One's console warranty. Contact support by phone and they should help you setup a fulfillment order for a controller.
Thema:

Xbox One Controller Warranty Support

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