Xbox One Controller Static Sounds in Headset & Connection Issues

Discus and support Xbox One Controller Static Sounds in Headset & Connection Issues in XBoX on Consoles to solve the problem; My Xbox One controllers are having issues where I get static and audio drops followed by momentary disconnects and resets of the controller. My... Discussion in 'XBoX on Consoles' started by jabmob703, Mar 27, 2020.

  1. jabmob703
    jabmob703 Guest

    Xbox One Controller Static Sounds in Headset & Connection Issues


    My Xbox One controllers are having issues where I get static and audio drops followed by momentary disconnects and resets of the controller. My controllers never completely shut off but they do sometimes freeze up upon restart.

    What's odd is that this is happening on multiple controllers (1st gen and 2nd gen), when they're both wired w/ USB, or wireless with batteries or rechargeable battery pack.

    The problem persists when I do a direct connect controller via the 3.5 mm port on the 2nd gen controller.

    For my headset setup I use Bose QC35 II connected via a Bose in-line mic cable (Android) to the Xbox brand stereo headset adapter. Xbox is First gen as well.

    I'm currently trying a relocation of the Xbox away from my wireless router, however I'm completely stumped on how else to troubleshoot. Any advice or feedback is greatly appreciated.

    :)
     
    jabmob703, Mar 27, 2020
    #1
  2. XBF Leo G Win User

    Xbox One Controller Static Sounds in Headset & Connection Issues

    Hello jabmob703,

    Thank
    you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
    with this issue or any other issues, we suggest creating a new thread.

    Thank you
    again and have a great day
    jabmob703!
  3. XA DRBATTLE Win User

    Xbox One Controller Static Sounds in Headset & Connection Issues

    have you tried plugging the controller in to the xbox whilst the headset is connected and going to accesories to perform an update
  4. RowdyMooselim Win User

    Xbox One Controller Static Sounds in Headset & Connection Issues

    Hey jabmob703,

    I had similar issues when I was using a wired headset, and I found that the best way to fix this (without purchasing a new controller and/or headset), is to use pressurized air/blow into the ports, to try and remove dust that has gotten in them. Sometimes
    this can be the issue. Another solution, is to try and get new cables to connect your controller and headset, because sometimes the wires can get rundown causing this issue.

    Hope this helps a little
  5. jabmob703 Win User

    Xbox One Controller Static Sounds in Headset & Connection Issues

    Hello,

    Thanks for you response. I think getting dust out of the controller may have solved the problem. Thank you for your response!
  6. jabmob703 Win User

    Xbox One Controller Static Sounds in Headset & Connection Issues

    Yes, I should have mentioned that the firmware on all controllers (with the stereo headset adapter plugged in) is up to date.
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Xbox One Controller Static Sounds in Headset & Connection Issues

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