Xbox One controller shut down mid-game and won't turn back on (PC)

Dave951 · Dec 1, 2022

Hi,

My Xbox One controller shut down mid-game yesterday and won't start-up again. Connecting 2 different micro USB cables to 2 different chargers and a port on the pc made no difference. There is no vibration when plugging-in the cable.

If I replace the xbox one controller battery with AA batteries, the light on the Xbox One controller's xbox button will flash twice when pressed, then remain off. On the second flash, the light on the USB receiver for the controller flashes at the same time. I've tried 3 different pairs of AA batteries.

:)

Dave951

Yes, no signs of life whether the controller is untethered, connected to a charger via USB or connected to the PC via USB.

JosefLBohorquez

Hi Dave, in this case the best option is get the controller repaired in the closest authorized retailer or where original parts are used or replaced if it’s on warranty

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Dave951

I don’t like to give bad news but unfortunately everything points to be a hardware issue with the controller :c

Just to confirm, even if you disconnect the controller from the PC the controller does the same?

slufan83

No error shows up. I'll be playing a hockey game mid game and it just stops in place for a couple seconds, then that "errrrrrr" sound happens and the system just shuts off. Only way to turn it back on is to manually hit the power button. The controller
won't turn the system on after this happens.

JayTee3

It is most likely the power brick. It doesn't necessarily have to be a heat problem if it doesn't feel hot. If you hear it churning and whirring to its heart's content then that's a sign of power failure/fan failure. The fan's should never be going "full
blast" unless something was installing that was off a disc or a really big install on the 360. Its not unusual but is a little uncommon for he fans to poop-out like that. My 360 use to due the same thing and when I bought a new power brick from like GameStop,
it stopped sounding atrocious and stopped randomly shutting off.

New power bricks are cheap. Xbox doesn't do servicing on the Xbox 360 anymore. So that may be a telltale sign to upgrade to a One if you haven't yet.

Can't play NBA 2K10 on the xbox 360. Plus I already have an xbox one which I never use cause I don't really like the Xbox One.

Just wanted to play some old games that aren't backwards compatible but guess not.

Xbox One controller shut down mid-game and won't turn back on (PC)