Xbox One Controller random button pressing.

Discus and support Xbox One Controller random button pressing. in XBoX on Consoles to solve the problem; So after about a week of having my xbox one, during game play my controller just randomly presses a button. Mainly the RB or the right joystick will... Discussion in 'XBoX on Consoles' started by X WEES X, Jan 5, 2014.

  1. X WEES X
    X WEES X Guest

    Xbox One Controller random button pressing.


    So after about a week of having my xbox one, during game play my controller just randomly presses a button. Mainly the RB or the right joystick will turn in a circle without me touching them. Its really annoying to be trying to play a racing game and my
    car just turns on its own. I cant seem to find the serial number to register and get it sent for a repair. So where is the serial number? and will Microsoft fix this problem.

    :)
     
    X WEES X, Jan 5, 2014
    #1
  2. Miss Bijoux
    Miss Bijoux Guest
    Random Button Pressing?

    Hey guys -

    Thanks for posting. If you haven't yet, please make sure your
    controller is updated
    to the latest firmware. If after updating you are you still experiencing issues, please create a new thread detailing the issues as this thread is a couple years old.

    Thanks! Xbox One Controller random button pressing. :)
     
    Miss Bijoux, Jan 5, 2014
    #2
  3. BobMcFly247
    BobMcFly247 Guest
    Random Button Pressing?

    Is this also happening when your controller is not connected to your One?If so , does it also happen when having kinect disabled?
     
    BobMcFly247, Jan 5, 2014
    #3
  4. Xbox One Controller random button pressing.

    Probably under the battery cover....and they will fix it but you have to get it to them........
     
    RobertBuckalew, Jan 5, 2014
    #4
  5. X WEES X
    X WEES X Guest
    I looked under there but the only take 12 digit serial numbers, the controllers have 14 ive tried different cominations
     
    X WEES X, Jan 5, 2014
    #5
  6. Ok, I think you just register the console....then call support (use the "have them call you back option" unless you like holding on) they will give you a SR # (service request) and start a ticket......then they will email you with the sad news that YOU have
    to drive and ship it to them after YOU pay the postage to do that, WHEN they get yours, they will send you one back (that is misleading though as they got mine Dec 27 and have yet to send me anything back and from what ive read here on this forum, expect at
    least a month)........I was told by them I should just "buy another one"...........
     
    RobertBuckalew, Oct 31, 2018
    #6
  7. RobertBuckalew Win User

    Xbox One Controller random button pressing.

    Ok, I think you just register the console....then call support (use the "have them call you back option" unless you like holding on) they will give you a SR # (service request) and start a ticket......then they will email you with the sad news that YOU have
    to drive and ship it to them after YOU pay the postage to do that, WHEN they get yours, they will send you one back (that is misleading though as they got mine Dec 27 and have yet to send me anything back and from what ive read here on this forum, expect at
    least a month)........I was told by them I should just "buy another one"...........
  8. RobertBuckalew Win User

    Xbox One Controller random button pressing.

    Probably under the battery cover....and they will fix it but you have to get it to them........
  9. X WEES X Win User

    Xbox One Controller random button pressing.

    I looked under there but the only take 12 digit serial numbers, the controllers have 14 ive tried different cominations
  10. EtremeSteaks72 Win User

    Random Button Pressing?

    Sorry i'm late to this thread but by any chance did you find a way to fix this problem because this is currently happening to me.
  11. TooBusyForNames Win User

    Random Button Pressing?

    I'm afraid that it still occurs with both items disconnected. Currently, the only things plugged into it are the HDMI in (for a TV receiver), a cord for sound, and an HDMI connecting the thing to the projector I use with it.
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Xbox One Controller random button pressing.

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