Xbox one controller problem

so my left trigger stopped fully going down I popped opened the back and a piece was stuck between the trigger and the frame inside Its a small gray piec, I removed it and works fine. does it have importance, will my controller be fine for months and months
or should I exchange it at my retailer

Day One edtion

:)

 

Xbox One controller not recognized by windows 10.

Have you tried a different Xbox one controller?

If it works with a different Xbox One controller I would begin to expect the controller as the problem.

 

XBox One Controller Problem

Hey there, Biased!

I'm sorry to see any controller issues! You mention both a button and a pad; are you using an Elite controller that you have a paddle mapped exactly the same as your X button? If that's the case, have you reset the configuration instead of just re-doing
it?

However, if that's not what you mean, can you explain "pad" for me? I just want to make sure we're on the same page with this issue.

If you aren't using an Elite controller, resetting configurations to default is still a good idea to test it out. If that doesn't work for you, do you have another controller you can test out with that configuration? Configurations are saved per profile,
not controller/console, so you should be able to test out if it's the controller that's the issue.

Let me know how it goes! I'm happy to help further if you need it.

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Xbox Forums Staff



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well since something is obviously wrong with the controller you could call up support and get another one but you wont get a day one back from what others have experienced youll get a normal one back. its up to you if you want to pester suppot to swap out
the internals from a new one to the one you have or get a new controller.