Xbox one controller only identified as controller in devices and printers

Discus and support Xbox one controller only identified as controller in devices and printers in XBoX on Windows to solve the problem; My xbox one controller doesn't seem properly identified on windows 10, it says manufacturer unknown and is only specified as an unknown controller. It... Discussion in 'XBoX on Windows' started by Benscookies, Dec 8, 2018.

  1. Benscookies
    Benscookies Guest

    Xbox one controller only identified as controller in devices and printers


    My xbox one controller doesn't seem properly identified on windows 10, it says manufacturer unknown and is only specified as an unknown controller.

    It not a third-party controller.

    :)
     
    Benscookies, Dec 8, 2018
    #1
  2. Zatomas Win User

    Xbox one controller only identified as controller in devices and printers

    Hi Benscookies,

    Thank you for reaching out!

    Sorry to hear about the issue. Nevertheless, since it is a third-party device, have you tried contacting the controller's producer?
  3. StuartATrueRed Win User

    Xbox one controller only identified as controller in devices and printers

    How are you connecting the controller, wireless, wire or bluetooth?
  4. Benscookies Win User

    Xbox one controller only identified as controller in devices and printers

    How are you connecting the controller, wireless, wire or bluetooth?
    Wired
  5. XBF Javier R Win User

    Xbox one controller only identified as controller in devices and printers

    Hello Ben,

    We understand that you're experiencing an issue with being able to connect your Xbox One wireless controller to your Windows 10 PC as it is not recognized as a device.

    Our suggestion here, please review our How to connect an Xbox One Wireless Controller to a Windows PC
    support article which has the various processes for setting this up, even containing notes in regards to why the controller might be recognized on the PC.

    Try this for us and let us know if this works, or if further assistance is needed.

    Best wishes!
  6. Benscookies Win User

    Xbox one controller only identified as controller in devices and printers

    have you tried another USB port
    Tried many different ones on 3 different PC s still the same, it does tell me when i troubleshoot that the xbox controller is and older device and might not work with usb 3.0
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Xbox one controller only identified as controller in devices and printers

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