Xbox One Controller no longer works (correctly) after last Windows 10 update

StopDinosaur599 · Aug 22, 2018

Hello,

After attempting to play Rainbow Six Siege and DOOM on Steam, I'm seeing that my xbox one controller isn't being recognized properly since the last update. My L and R sticks work, RB and LB work (kind of) but it doesn't recognize the "A" button (which is
a super BIGGIE) or "X" and only partially "B".

Anyone else having this problem?

:)

FunkiestBreak44 · Aug 22, 2018

Wireless Xbox 360 controller will no longer sync with PC

I'm having the same problem. My wireless controller was working with my receiver yesterday, and today after installing the Windows 10 update, it no longer works. It's highly unlikely that this problem coinciding with what looks like a major Windows update
is coincidental. Either this is a bug, or Microsoft no longer supports (i.e. disabled) 360 controllers with Windows 10 and wants us to buy Xbox One controllers.

I'm hoping it's a bug.

gmatarrubia · Aug 22, 2018

2nd Xbox one controller with wireless adapter

I have two Xbox one controller and the wireless adapter. Both controller are updated and the driver of the adapter is updated too.

Both controllers find the wireless adapter but only the first works correctly. The second is detected as a controller but it doesn't work.

My PC is a Windows 10 64 bits.

Any idea?

JeffCardenas · Aug 22, 2018

Hey StopDinosaur,

Today I'm having the same issue. My wirless Xbox One Controller isn't working properly. If I press the down botton on the D-pad, it keep stuck and moving down forever and my A, B, Start and other buttons stop working :|

Proscaline · Nov 5, 2018

Have you verified that this is not a hardware issue? As in, does your Xbox One controller function correctly elsewhere, like on your Xbox One Console?

If it's not a hardware issue, you might be well off reinstalling the drivers for your controller. Press the Win key and search for 'drivers'. You should be able to find the Xbox Controller drivers towards the bottom of the list. Uninstall
those and then plug your controller back in for them to be reinstalled. See if that fixes your issue.

If that doesn't work, it could be that the title you are playing has controller compatibility issues. I would recommend contacting the developer in that case.

JeffCardenas

Hey StopDinosaur,

Today I'm having the same issue. My wirless Xbox One Controller isn't working properly. If I press the down botton on the D-pad, it keep stuck and moving down forever and my A, B, Start and other buttons stop working :|

Proscaline

Have you verified that this is not a hardware issue? As in, does your Xbox One controller function correctly elsewhere, like on your Xbox One Console?

If it's not a hardware issue, you might be well off reinstalling the drivers for your controller. Press the Win key and search for 'drivers'. You should be able to find the Xbox Controller drivers towards the bottom of the list. Uninstall
those and then plug your controller back in for them to be reinstalled. See if that fixes your issue.

If that doesn't work, it could be that the title you are playing has controller compatibility issues. I would recommend contacting the developer in that case.

FunkiestBreak44

I'm having the same problem. My wireless controller was working with my receiver yesterday, and today after installing the Windows 10 update, it no longer works. It's highly unlikely that this problem coinciding with what looks like a major Windows update
is coincidental. Either this is a bug, or Microsoft no longer supports (i.e. disabled) 360 controllers with Windows 10 and wants us to buy Xbox One controllers.

I'm hoping it's a bug.

XBF Brad A

Hi Pacman,

Thanks for coming to the forums with your issue. We understand your headset is not working correctly as you are unable to hear sound through it. We recommend to

update the controller with the headset plugged in. If you have an Xbox console it will be easiest there.

Thanks,

Brad

ClausReich

In this case, it wouldn't be a bad idea to update your controller's firmware. You can do this on your Series X or your Windows 10 PC. To do it on the Series X, connect it using the USB cable and then go to Settings > Devices & connections > Accessories, and then select the controller you want to update. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller. Then, select the Firmware version square, and then press Next to start the update process.

To do it on Windows 10, just download the Xbox Accessories app from the Microsoft Store. If you already have it installed, just run it. After opening the app, the procedure to update is the same one as on the Series X, press the "..." button and follow those steps.

Check if your controller works correctly after doing this.

Xbox One Controller no longer works (correctly) after last Windows 10 update