xbox one controller malfunction

AvidFive4669530 · Apr 10, 2017

Left hand toggle button is stuck which makes my tank move forward when I dont want it to.

How can I fix this as it seems a minor issue and the virtual assistant tell me to replace the controller completely ?

:)

{Parity} · Apr 10, 2017

Xbox One Controller malfunction

Translation

Good afternoon

Moving to thank service support of Microsoft which was amazing, they changed my control I was in trouble on the trigger and sent a new in a week, very grateful and pleased with the staff Thank meet the x box live a big hug to everyone make it happen .

clecio dos santos pinheiro · Apr 10, 2017

Xbox One Controller malfunction

Boa tarde

Passando para agradecer ao atendimento do suporte da microsoft que foi incrível, eles trocaram meu controle que estava com problema no gatilho e enviaram um novo em uma semana, muito agradecido e satisfeito com o atendimento obrigado equipe da x box live
um grande abraço a todos que fazem acontecer.

Miss Bijoux · Apr 11, 2017

Hey there Avid!

It sounds like you are referring to some stick drift with the left thumbstick drifting up/forward, is that correct? If so, make sure there is nothing on the controller that could be pushing the thumbstick forward. If there isn't, then it sounds like your
controller will need to be replaced. If it is still within the warranty period, you can explore that process via the
Online Service Center.

Let us know if you have any other support related issues by posting up a new thread!

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troubleshooting.

ITz Coywolf

Well what kind of controller is this is it the original Xbox one controller or 3.5mm controller? If it is the original Xbox one controller it might be the controller malfunctioning with your Xbox because they are outdated.

Ricardo Lechuga

They are the ones that could help if the controller it's malfunctioning, as they are the ones that manufactured it

{Parity}

LoesungBaer50

Warranty on the controllers is only 90 days. If your controller is older than that it will probably be easier and less expensive to simply replace it. Good Luck!

AquarrzSudnnym

Run the controller button tester from Settings>Kinect +Devices>Devices +accessories

Its the "potion jar" icon. Test each button to see if it responds to input.

If it doesn't, you may have to replace controller.

{Parity}

Translation

Good afternoon

Moving to thank service support of Microsoft which was amazing, they changed my control I was in trouble on the trigger and sent a new in a week, very grateful and pleased with the staff Thank meet the x box live a big hug to everyone make it happen .

xbox one controller malfunction