xbox one controller left joystick is forfwards a torch

go through the troubleshooting guide
HERE and it will take you to the screen where you request a repair/replacement

hope this helps

I have this problem with both of my xbox one wireless controllers, particularly the left joystick and one also has a problem with the right joystick. The thing is, I hardly ever play games on my xbox one. I thought I was just crappy at all the games until
I started to fill out forms using the controller and would do left joystick and watch the highlighted letter on the alphabet screen light up once to the left and then quickly go back or down.

The joysticks are a mess and M$ has no way to report the problem or get it fixed, as far as I've been able to do. You go to the repair page, enter "controller joystick malfunction" and it gives me 2 options: 1. test console network connectivity or 2. send
in the kinect module for replacement.

WTF? FU M$.

I am convinced that if the X1/360 controllers were a sealed system, that controller drift would be reduced by 50%.

How?

1) Gaskets sealing all along the 2 main pieces of the shell.

2) Ribbed rubberized boots for the joy sticks.

Both will help prevent particals building up and effecting the potiamature settings on the controllers.

Boots such as you will find covering your shifter in cars with manual transmissions.

Should MS impliment said designs in future controllers, I want 25% of the retail cost, for each and every unit (controller) sold.

For controller drift caused by other factures such as abuse. Well, nothing I aware of will help prevent that.

OMG D33dles's post got me to thinking and just for lols, I did the math. My OG controller (the one from my last post that still worked pretty well) had ~3700 hrs on it! Ha! Must be they sent the really good ones to PA. Although, I've never stepped on mine
or, aherm... slept... with it.

I have over 2,000 hours (Set up Dec. 27th.) on my original controller. I have dropped it numerous times and quite frequently snack while playing; it still works great with no drift. My second consoles controller probably has a couple hundred hours on the
controller with no problems. The third console I use is my girlfriends (Bought about 6 months ago roughly.); I've accidentally stepped on it (6' 3"/230 pounds.), fell asleep with it (Use it for watching Netflix.), and that still works perfect. I have numerous
friends that have no complaints on the quality. Can't see this being a wide spread issue. Or maybe they only send the good controllers to Michigan? One perk to living in a mitten I guess. ;-)

Peace, J.R.