Xbox one controller keeps disconnecting

Discus and support Xbox one controller keeps disconnecting in XBoX Accessibility to solve the problem; I have an Xbox one purchased in the UK OS Version: 10.0.18363.7196 I have 2 xbox one wireless controllers. Both experience the problem I am about to... Discussion in 'XBoX Accessibility' started by chr0n0naut, Nov 12, 2019.

  1. chr0n0naut
    chr0n0naut Guest

    Xbox one controller keeps disconnecting


    I have an Xbox one purchased in the UK

    OS Version: 10.0.18363.7196

    I have 2 xbox one wireless controllers. Both experience the problem I am about to describe. This problem occurs across all games (including the xbox menus) and each controller was purchased independently and use different power sources (one uses AA batteries,
    the other uses a venom power supply).

    I have updated the firmware on both controllers. Current firmware version is 2.3.2381.0.

    Both controllers will initially connect, but within 10-15 seconds the xbox light on the controller will begin to flash and the controller will disconnected. Eventually the controller will reconnect but usually within a minute it will disconnect in the same
    manner. This repeats over and over - essentially making any game play impossible.

    Given that both devices were purchased from different sources, and use different power supplies, the problem is likely to be either my environment or the xbox console itself. I have a PS4 and various wireless devices (laptop, phone etc), none of which experience
    any wireless connectivity problems.

    My xbox console itself is up to date.

    Can anyone advise what might be the problem? If this occurred only with one controller, or in one game, or across all devices in my flat, I'd be inclined to think that the problem is something other than my xbox one console, but the evidence seems to indicate
    otherwise.

    Has anyone experienced this? Maybe I have missed a setting somewhere or am missing something more obvious. Any help would be appreciated.

    :)
     
    chr0n0naut, Nov 12, 2019
    #1
  2. Zero420override Win User

    Xbox one controller disconnecting and crackling audio

  3. NW EXPRESS Win User

    Controller keeps disconnecting from Xbox One

    My controller keeps disconnecting from my xbox. I have bought new controllers and it still disconnects even with the new controller. I have the Day one xbox. Any help will be nice.
  4. Singh on fire Win User

    Xbox controller keeps losing connection to the xbox

    Try these steps bro

    https://www.****/knowledge/fix-xbox-one-controller-keeps-disconnecting/
  5. Mister Beep Win User

    Wodison

  6. MembreCoq5 Win User

    [Solved] Xbox controllers disconnecting

    Thanks, CristofKaiser, indeed with a brand new controller it keeps disconnecting, so it's not the controller. [Update:] now the controllers work on my PC, but still no news on the Xbox One.

    I'll keep you posted if I find a solution.

    Anyone else ?
Thema:

Xbox one controller keeps disconnecting

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