Xbox One controller is trash and keeps randomly disconnecting

SamSherman2 · May 30, 2021

My new Xbox one controller eats up my batteries after not even 10 hours of use, and randomly just disconnects when I’m playing a game on my PC. The light will just start blinking at random times and it takes a few seconds to reconnect, or the controller will just straight up die. It happens so often that it makes playing a game so annoying because i never know when it will disconnect. I don’t want to keep spending $$ on controllers on the chance that it’s gonna happen again. I’ve also seen many people have the same issues with me and I’m wondering if it’s just garbage technology or just a faulty controller. Anyone know how to fix this???

:)

PlushRelic

Hello,SamSherman2

I would suggest plugging your controller into a USB C cable that is plugged into your xbox/pc as this should help with the controller power and also the connectivity of the remote.

Hope this helps!!!

xPRxKingRico

For some reason my Xbox keeps disconnecting from xbox live an controller keeps losing sync don't know what to do please help it does it randomly how to fix ?

adamProcter

Thanks for the help,

I've found a resolution for my problem. If I plug my controller into my USB switch the controller doesn't disconnect, even though the other inputs do disconnect randomly! When I swap the inputs to my PC everything works perfectly and the Xbox controller continues to work on the Xbox (weirdly).

XBF Houmaidi O

Hello @adamProcter!

Thanks for coming to the forums. Sorry for the issue with controller disconnecting. Since you have already tried updating the controller's firmware, I would suggest checking for any updates on your console. Also, I will list below some other solutions that can help with the issue. Give it a try and let us know the results!

Restart your controller

Power off the controller by pressing and holding the Xbox button for 6 seconds.
Press the Xbox button again to power it back on.

Check for a system update:

To see if there’s an update available:

Press the Xbox button to open the guide.
Select Profile & system > Settings > System > Updates.
If there are any updates, they’ll appear in the left menu. If not, you'll see "No console update available."

Reset your console: Select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I hope this helps you out!

ImAice

Considering that your controller works fine with your PC, most likely it has something to do with the console. Can you try other USB ports on your console? If the issue still persist, I suggest to request for a service. I totally understand that you are having issues with the console. No worries, I have here the link to request a service for your console, make sure to register it first:

https://account.microsoft.com/devices

Once registered, click show details then Start a service online.

I'm hoping for the best.

Xbox One controller is trash and keeps randomly disconnecting