Xbox One controller headset mic not working through Xbox Console Companion

Hi Butterfly,

Thanks for coming to the forums. Sorry for the issue with your headset. When you are connecting the headset, are you connecting through the controller, or directly to the console? If you are connecting it to the console directly it will not work this way.
The Xbox consoles do not support USB mic, or HDMI mic. Here is a guide to connect

compatible headsets.

Thanks,

Brad

Both mics are xbox official headsets and controllers, one of the controllers is a day one edition but just bought another brand new official xbox controller to see if that was the problem. The Mic just randomly stopped working one evening. And yes the
mic symbol is shown in the top right hand corner with no line through it

Hello Pan,

The webcam mic's will not work with Cortana. The program is set up to go through either a Kinect or headphone mic unfortunately. Maybe in the future they will have this feature available.

With Cortana, you can use a headset with mic for voice control, in addition to the Kinect sensor. It works the same for both, with one exception: "Hey Cortana, Xbox on" only works with a Kinect. So you’ll have to turn on your Xbox with a controller
if you’re using a headset.

Thanks,

Brad

I have a turtle beach px21 headset and purchased the xbox one headset adapter. The stereo sound is coming through really well, but the mic isn't working with it. Is this a known issue or is my headset mic not compatible with the xbox one?

[quote user="IceStorm III"]

The Warhead base unit syncs wirelessly with the 360 console for its mic. It is the only third party headset solution that does. The cabled inputs are only for audio output from the 360 itself.

Absolutely no other third party headset made today for the 360 has a wireless mic. All other solutions have to plug into the 360 controller.

The Xbox One does not support the wireless protocol used between the Warhead base unit and the 360 console. The Warhead has no cable port to connect to a 360 controller. The Warhead's mic will do nothing when the headset is used with the Xbox One.

[/quote]If the cable imput is only for audio then there would be absolutely no way for the mic to work on the headset to begin with. But it does because it's power is coming from through the headset from the battery pack, which
is why this still makes no sense to me at all. That said, there's no reason that the headset should work but not the mic, except maybe the protocols.