Xbox One Controller has stopped working with Bluetooth (will not connect) in Win 10

Not used Xbox One Controller in months, worked fine previously via Bluetooth. Tried all the recommended solutions.

Updated controller on Xbox Accessories, connected via USB and works perfectly. Driver installs on Device Manager and disappears when unplugged but no luck with Bluetooth :-((

:)

 

Xbox 360 controller connecting to Microsoft Xbox Wireless Adapter

Hello,

Last week I buyed a Xbox One S wireless Bluetooth controller, for playing games in Windows 10. Unfortunately games will be slow when I use the controller with Bluetooth. My keyboard and mouse are also connected through Bluetooth. It seems like that 3 Bluetooth
devices is too much at the Bluetooth controller.

Now I want buy a Microsoft Xbox Wireless Adapter to connect the Xbox One S wireless controller. But is it possible to connect a Xbox 360 controller to that same adapter? I buyed the new controller because the Xbox 360 controller gives problems at Windows
10.

Anyone suggestions why games will be slow when the Xbox one controller is connected by Bluetooth? When I connected the controller through a USB cable, everything works fine.

Thanks.

 

i have problem with my xbox 1 controller when i tried to connect it to my pc win 10 via Bluetooth

i have problem with my xbox 1 controller when i tried to connect it to my pc win 10 via Bluetooth

when win start searching for available device it can see my controller

i dont know why

any fix

i did all in this guide on Bluetooth part

Connect Xbox Wireless Controller to Windows PC | Xbox One Accessories

 

Hey Blinkyman,

Thanks for reaching out to us today! I'd be happy to help.

Have you tried re-pairing the controller to your computer?

And have you made sure your computer has the latest Windows 10 update?

I would suggest looking over our guide for
Troubleshooting Bluetooth issues and see if any of those steps help.

Let us know the results!

Diego,

Xbox Forums Support

 

The Controller does not appear on the Bluetooth list of devices to pair it (again)

Win 10 is up to date as of today too :-(

No problem connection Audio device via Bluetooth either.

Also have 2 laptops running WIn 10 - same issue on both :-(

 

Is it possible to download and install the xbox driver to the device manager manually?

Realise that when connected via USB Win 10 recognises the connection and installs automatically and that via Bluetooth it should work the same way.

 

Hey Blinkyman,

If you have another device that has Bluetooth and is compatible to your laptops that works but the controller doesn't and you have already tried everything on the guide, then it's likely the Bluetooth feature in the controller is no longer working properly.

If the controller is up to date as well and it's still not working, then the controller would need to be replaced.

You can go to the
Devices section on Microsoft support website or you may go to
Xbox Customer Support to log in and request a callback to your desired number.

I hope that helps.

Diego,

Xbox Forum Support

 

Hi Blinky,

We are sorry to hear about the current situation where the controller will not work via Bluetooth. When you connect an Xbox Wireless Controller with a micro-USB cable, Windows will automatically download and install the drivers for the controller. If Windows
is not set to automatically download device software, you can check for updates through Device Manager.

Here’s how to check for
updates manually in the Device Manager:

1. Point to the lower-right corner of the screen, move the mouse pointer up, and then select
   Search.
2. Enter Device Manager in the search box, and then select
   Device Manager.
   
   Note Windows may ask you for an administrator password or to confirm your choice.
   
3. Locate and expand Microsoft Xbox One Controller.
4. Right-click the expanded Microsoft Xbox One Controller and select
   Update Driver Software.
5. Select Search Automatically for Updated Software.

I hope this helps!

 

Tried to update the driver but Win 10 says it is up to date :-(

Is there an external source or If I uninstall the driver will it re-install automatically on a reboot or should I Roll Back ?

Should I Run SFC ?

Could it be a Win 10 1803 update issue?

This is very strange ....................... confused :-(((

 

Looks like you have tried quite a bit, I was able to solve a similar issue by downloading the Xbox Accessories app to my PC. The app is free and from Microsoft in the Windows Store.

 

Tried that too ;-)

Updated the firmware from there with the controller plugged in via USB.

Think I will try deleting/uninstalling the Xbox driver in Device Manager then reboot

(hoping that a new install will make the difference) :-o

Still think it could be the 1803 update ;-o

 

Re install the drivers manually to see if hat fixes the issue