Xbox one controller dpad not working properly under my gameftag!!

Discus and support Xbox one controller dpad not working properly under my gameftag!! in XBoX on Consoles to solve the problem; Recently, I bought a new xbox one controller, but for some reason, when I play in my account, the right and down on the dpad don't register properly.... Discussion in 'XBoX on Consoles' started by spartanlily, Dec 29, 2019.

  1. spartanlily
    spartanlily Guest

    Xbox one controller dpad not working properly under my gameftag!!


    Recently, I bought a new xbox one controller, but for some reason, when I play in my account, the right and down on the dpad don't register properly. When i press right on the dpad, it goes down, and when I press down on the dpad it does something else.
    It made it impossible for me to select the sniper rifle in gears 5! I can't even drop items in fortnite because I cannot move right!

    i tried the same new controller on someone else's account and it worked perfectly. When i tried a different controller on my account, the two dpad buttons did the same garbage as my new controller did. There is definitely something wrong under my account
    or gamertag. I reset the controls in the controller section, but still no luck.

    if anyone knows how to fix this, I'd appreciate your knowledge!

    :)
     
    spartanlily, Dec 29, 2019
    #1
  2. sharpshooter076 Win User

    Xbox one controller dpad not working properly under my gameftag!!

    Its possible that the dpad buttons may have been re-mapped for the account in question, you can launch the xbox accessories app on the console and find the controller that is having the issue under there. From there click configure and there will be options
    to change what inputs buttons are mapped to. Just a suggestion / thought, hope it helps.
  3. heathenchildd Win User

    Xbox one controller dpad not working properly under my gameftag!!

    Hello!

    When you used the controller with someone else's account was this on your same Xbox, or on another console?

    You might check out this troubleshooting guide for controllers:

    https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
  4. spartanlily Win User

    Xbox one controller dpad not working properly under my gameftag!!

    Thanks. I wil check the link!

    It was on the same xbox one.
  5. Mister Maka Win User

    Dpad not working properly on my xbox elite controller

    Hey there TommyGTR.

    Is there any change in your controller's performance when you connected via USB cable? If not, it sounds like the controller may need to be replaced. Let us know so we can get you on the right path :)
  6. MarvinaPerez Win User

    Issue with elite series 2 dpad.

    Hello RAVEN,my name is Marvina, I will be happy to help you.

    I am very sorry to hear that you are having problems with your Elite Series 2 controller. Here are some things you can try to fix the problem with the dpad:

    1. Check the flex cable. The flex cable is the one that connects the dpad to the controller motherboard.

    If the flex cable is damaged, it may cause problems with the operation of the dpad. To check the flex cable, you must disassemble the controller. Once you've disassembled the controller, you can inspect the flex cable for damage. If you see any damage, you should replace the flex cable.

    2. Check the click switch. The click switch is what makes the click when you press the dpad. If the click switch is damaged, it may cause problems with the operation of the dpad.

    To check the click switch, you need to disassemble the controller. Once you've disassembled the controller, you can inspect the click switch for damage. If you see any damage, you should replace the click switch.

    3. Clean the dpad. If the dpad is dirty or greasy, it may cause problems with the operation of the dpad. To clean the dpad, you can use a soft cloth and some ********* alcohol.

    4. Recalibrate the dpad. If you have tried all of the above and the dpad is still not working correctly, you can try recalibrating it. To recalibrate the dpad, you must follow these steps:

    Open the Xbox Accessories app on your Xbox console.

    Select your Elite Series 2 controller.
    Select "Calibrate."

    Follow the on-screen instructions to calibrate the dpad.

    If you've tried all of the above and your dpad still isn't working properly, you may need to send it in for repair. You can send it to Microsoft or an authorized repair center.

    Here are some additional tips for disassembling and reassembling the Elite Series 2 controller:

    Make sure you have all the necessary screws and parts before you start.

    Work in a clean, well-lit area.
    Be careful not to damage the internal components of the controller.

    If you're not sure how to disassemble or assemble the Elite Series 2 controller, you can find instructions online or in the controller manual.

    Source: https://support.xbox.com/help/hardware-network/controller/get-to-know-elite-series-2

    These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

    Sincerely,
    Marvina.
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Xbox one controller dpad not working properly under my gameftag!!

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