Xbox One Controller - doesn't update via USB cable on Windows 10

xRidley7 · Jul 28, 2018

Hi Microsoft Support,

I have an issue with the Xbox One controller on Windows 10, these days I tried to play with Fortnite but I found some fps and lag problems during the game. Thinking there was a problem with the controller firmware I wanted to update it, so I installed your
"xbox accessories" application and I connected the controller with an USB cable. Then I held down the Wireless enrollment button of the controller until it blinked and finally I clicked on the "Configure" button of the App, but it doesn't respond, I keep clicking
it but it doesn't work. How can I solve?

Waiting for an answer

P.S: Sorry for the bad english, I'm italian

:)

Mojin9000 · Jul 28, 2018

Xbox One Controller on PC not being recognized?

Hi guys,

my old 360 controller broke so I connected my Xbox One Controller via USB cable to my pc.

Sadly my pc doesn't recognize that the controller has been connected. The USB cable definitely works fine for It charges the batteries.

I use Windows 10 with the newest update.

Any suggestions what to do?

Cheers.

mandark0 · Jul 28, 2018

Xbox Accessories App doesn't find my controller

i upgraded to windows 10 from windows 7. after upgrading i installed the Xbox Accessories App to update the firmwares of my two xbox one controllers. at first it didn't find my controllers using the wireless adapter. only after connecting them with a USB-cable,
it found them and was able to update them. today i wanted to look again for a firmware update. but now, the app can't find any of the two controllers, even when connected via USB-cable.

any advice on how to fix this?

PalmettoBling · Jul 28, 2018

This page has the detail on how to update your controller on Windows 10: How to Update Your Xbox One Controller on Windows 10

You shouldn't need to click the connect button on the controller, just plugging it in via USB should be enough to recognize it by the computer and be able to update through the Accessories app.

xRidley7 · Nov 5, 2018

This page has the detail on how to update your controller on Windows 10: https://support.xbox.com/en-US/xbox-on-windows/accessories/how-to-update-xbox-one-controller-windows...

You shouldn't need to click the connect button on the controller, just plugging it in via USB should be enough to recognize it by the computer and be able to update through the Accessories app.
Click to expand...

Thanks man, I fixed it . The problem was the USB cable, I changed it with another...

Obsessive Power

the answer is it is a wireless controller they dont work with the usb charging cable ive tried it on windows 7 and 10 you need a proper wired controller apparently.

That's true for 360 controllers, but not Xbox One. The Xbox One controllers work wired and via wireless on PC. My wiress controllers all work fine via the micro USB cable on my PC.

Windows 7 doesn't come with drivers built in to the OS though, they may need need to be downloaded manually if Windows update isn't picking up the controller.

xRidley7

This page has the detail on how to update your controller on Windows 10: https://support.xbox.com/en-US/xbox-on-windows/accessories/how-to-update-xbox-one-controller-windows...

You shouldn't need to click the connect button on the controller, just plugging it in via USB should be enough to recognize it by the computer and be able to update through the Accessories app.

Thanks man, I fixed it

. The problem was the USB cable, I changed it with another...

PalmettoBling

This page has the detail on how to update your controller on Windows 10: https://support.xbox.com/en-US/xbox-on-windows/accessories/how-to-update-xbox-one-controller-windows-10

You shouldn't need to click the connect button on the controller, just plugging it in via USB should be enough to recognize it by the computer and be able to update through the Accessories app.

Obsessive Power

No, not necessarily. The Xbox One Wireless adapter has extra functionality, but for basic wireless use you can connect via Bluetooth. If your PC doesn't have Bluetooth a BT dongle can be purchased for less than $10/€7.

Note that the Xbox One controllers can also be connected via USB cable. The Xbox One uses a Micro USB cable, Series X controllers are USB C.

TAHER TAHER1

How to update your Xbox One Controller on Windows 10

When you update your Xbox controller, you get the latest controller improvements. You can update your controller wirelessly or via USB.

For help with update problems, see Troubleshoot update issues with your Xbox One Controller.

On Windows 10, update your controller by using the Xbox Accessories app:

Get the app from Microsoft Windows 10 by searching for "Xbox Accessories."
Launch the Xbox Accessories app.
Connect your Xbox One Wireless Controller by using a USB cable or the Xbox Wireless Adapter for Windows.
Note You'll be prompted to update to Windows 10 Anniversary Edition if you haven't yet done so.
When the controller is connected, you'll see the message “Update Required” if an update is mandatory. Install the update.
Note You can also go to Device Info to check for updates.

Notes

The Xbox Accessories app is available only on Windows 10.
Controllers that don't have a built-in 3.5-mm audio port must be updated using a USB connection and must have the Windows 10 TH2 Update (or later).
Updating the controller over Bluetooth is not supported.
Bluetooth requires PCs running the Windows 10 Anniversary Update. See Windows Update: FAQ to learn how to get the latest Windows update.

Xbox One Controller - doesn't update via USB cable on Windows 10