Xbox one controller connected to laptop via bluetooth not working properly

it is possible that the problem could be caused by the notebook's bluetooth device, have you tried to update the control firmware?

https://support.xbox.com/en-us/help/hardware-ne...

i have tried disconnecting it and then reconnecting it and now the controller doesnt work on the laptop at all, it keeps going from connected to paired then back to connected and the xbox logo on the controller is flashing slowly.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Try reconnecting the controller to your laptop. Make sure your laptop's Bluetooth is turned on and then press and hold the pair button on the controller until the Xbox logo starts flashing. This should initiate the pairing process with your laptop.

Check if the controller has the latest firmware update. The latest firmware can improve compatibility and fix any bugs that might be causing this issue.

Try using a different input method. Instead of using Bluetooth, you can use a USB cable to connect the controller directly to your laptop. This can help rule out any Bluetooth connectivity issues.

Uninstall and reinstall the controller driver on your laptop. Go to Device Manager, locate the controller, right-click on it, and select Uninstall. Restart your laptop and then try connecting the controller again.

Make sure the games you're trying to play with the controller are fully compatible with Xbox One controllers. Some games may require additional configuration in order to properly support Xbox One controllers.

Try with a different controller, to confirm if the issue is with the controller or the laptop.

One thing I just found out, the Xbox pad works with others when connected with a cable, previously I was using a bluetooth adapter which came with the controller.

Any chance of fixing it to work via bluetooth? As in, Xbox controller via bluetooth, other controller via cable.

Hi,

I recently bought a new laptop and a new xbox one controller.

The Xbox One is connected via bluetooth, I've updated the xbox one controller using a USB C cable on the xbox accessories app.

However when I unplug the USB cable, the controller (still connected to the PC via bluetooth) does not work i.e. it is still connected and the bluetooth is recognised but when I try play a game (ubisoft ghost recon breakpoint), although the analogue sticks work, the other buttons (A,X,Y,B) do not work.

After the newest driver update for the controllers, I'm having issues too, I can only get it to work if I use the USB as well, The controller shows "connected" and shows the battery life etc, But no longer opens Game bar, Hopefully someone can report this to Microsoft.