Xbox one controller "bricked" after failed update.

GoreOner · Feb 27, 2020

Hi, i turned my xbox on a few nights ago vis the wireless controller and it needed an update. I plugged it in via usb and started the update however when it reached 46% the update failed and now i cant so anything with the controller at all. The xbox light
on the controller just flashes slowly even when plugged in. Ive tried all the troubleshooting steps and watched various youtube videos with folk with similar issues but no luck for me. My controller is the limited edition halo 5 master chief pad which has
the 3.5mm jack but no bluetooth. As you can imagine my pad is out of warranty so im looking for any fix possible in the UK. I love this pad so hopefully i can find a solution.

Many thanks

:)

PalmettoBling

My first step in troubleshooting would be to remove the batteries and disconnect from USB, and let it sit for about 10-15 minutes. Then put the batteries back and try again, see if it'll sync up.

I would also see if it'll connect to another device, either computer or mobile device via USB, if you have that available, to verify if it's an issue with it connecting or an issue between the controller and device you're connecting it to specifically.

For clarification, were you trying to update via Windows 10 with the Xbox Accessories App or on Xbox One?

OrderedBasher34

I have had the exact same issue with my 2014 controller, however it turned off after the update and now will not turn on, similar to deano89's problem, I will be in touch if I find a resolution however my best advice is to contact Microsoft support team
and push for a free replacement if your controller is still under warranty, if not push anyway as this is at no fault of your own and Microsoft have us by the balls here

deano89

just got the same problem but with the original controller, but the difference is that mine turned off as soon as I hit update and now wont power on whatsoever. So I guess I'm screwed.

GoreOner

Hi, thanks for the reply. I have tried disconnecting the battery pack, replacing with new batteries. Having no batteries in and connecting directly with a usb. All methods have the same outcome and the light remains flashing no matter what method of power
is used. I have tried plugging it into my computer with windows 10 aswell as i read some folk are able to restart the firmware update from the windows accessories app there but that didnt work either as when the pad is plugged into the usb, the guide button
light keepa flashing and the pad isnt getting the chance to be recognised.

Lustics

I have had this too, did all your steps as well. If I find a fix i will let you know, but seems very tedious to have an update that totally bricks the controller. I'm trying to play Fallout 4, I have new mods awaiting

Xbox one controller "bricked" after failed update.