Xbox One Controller Bluetooth issues

Hello Shadow,

Thanks for reaching out to the forums. We understand you are having issue with controller. Here is a

guide for Bluetooth. There are pictures that show how to tell if your controller is Bluetooth or not. Not all Xbox controllers are Bluetooth.

On Bluetooth-supported controllers, the plastic around the Xbox button
 is part of the face of the controller. On controllers without Bluetooth, the plastic around the
Xbox button  is part of the top, where the bumpers are.

Thanks,

Brad

it's not latency or connection issues, it's buttons/sticks not working in some games when connecting the xbox controller with bluetooth

halo infinite / forza horizon 3,4,5 work with no issues over bluetooth. mirror's edge, the first one, doesn't. but i dont have this issue with ds4windows or 8bitdo bluetooth connections.

so i believe the xbox controller bluetooth drivers could be improved on windows. a lot.

Are you using 3rd party Bluetooth receiver on PC or the official Microsoft Xbox One controller dongle for Windows 10?

To rule out issues with Xbox Elite 2 controller I would connect it to phone and try to play something (any free game would do with controller support), both Android and iPhones now support Xbox One controllers as input methods. If there is no issues on phone
then it's 100% faulty Bluetooth receiver on your PC. If the issues also present when playing on phone, then you have faulty controller.

If the issue is with controller itself or Microsoft USB dongle you need to contact Xbox Support at https://support.xbox.com/

If the issue is not with a controller itself and you are not using official Microsoft USB dongle, I would look into getting one or replacing your Bluetooth receiver with a better one with Bluetooth 4.0 support or higher.

Hi Arman,

Thanks for reaching out to us in the forums with this issue. When it comes to the BT capability of the Xbox One wireless controller, it is not supported for all devices. Bluetooth is supported on PCs, tablets, laptops, and Samsung Gear VR. If your
device is unable to recognize the controller via Bluetooth connection, then it may be incompatible for pairing.

Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller


I hope this information helps out!

Hi fellow gamer,

Thanks for coming to the forums. We recommend trying the troubleshoot Bluetooth controller.
It is possible the controller is not Bluetooth. The support page shows what to look for to tell if a Bluetooth controller.

Thanks,

Brad