Xbox One controller and network disconnect

Discus and support Xbox One controller and network disconnect in XBoX on Consoles to solve the problem; I am currently at college and I am connected to the Wifi that all other students connect their xboxs and playstations to. It seems though that no one... Discussion in 'XBoX on Consoles' started by djmikeyxb, Feb 8, 2019.

  1. djmikeyxb
    djmikeyxb Guest

    Xbox One controller and network disconnect


    I am currently at college and I am connected to the Wifi that all other students connect their xboxs and playstations to. It seems though that no one else is having this issue. Every few minutes, which can range from 5min to 1.5hrs, my xbox controller
    will disconnect temporarily as well as my internet connection. I have tried to reset my connection when I first get on and it seemed to have worked for a while, but more and more it keeps disconnecting and I cannot find any information about this issue.

    :)
     
    djmikeyxb, Feb 8, 2019
    #1
  2. JOHNNY AWES0ME Win User

    what r Microsoft doin about this ??After the September update, controller is disconnecting all the time!

  3. RainingRoses Win User

    Problem with the Xbox one controller and its battery.

    Hi Gabriela,

    This is a known issue as mentioned here:

    What's new: Xbox system updates | Xbox Support

    Just to confirm, does the controller still disconnect with the cable as well? Does it disconnect randomly, or only at specific times in particular?

    What’s the exact model of the controller, and is this a third party one or a genuine one? If it’s an official Microsoft one, you can find the version number in the battery compartment.

    As far as troubleshooting, try the steps under ‘my controller keeps getting disconnected’ in this guide:

    Troubleshoot your Xbox Wireless Controller | Xbox Support

    Hope his helps.
  4. XBF Crystal P Win User

    Issue with controller disconnecting from console, and console disconnecting from the internet

  5. scorpionsyndica Win User

    X-box Controller disconnecting, disconnecting from internet, and signed out of acounta

  6. DENAz666 Win User

    Signs me out and controller disconnect randomly

Thema:

Xbox One controller and network disconnect

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