Xbox One Console Reboot Issue

Discus and support Xbox One Console Reboot Issue in XBoX on Consoles to solve the problem; When logged in and gaming, received ERROR: 0x97e107df, I did a console reboot which took about 10 minutes to get to the splash screen and that took... Discussion in 'XBoX on Consoles' started by BrianDumont1, Aug 9, 2019.

  1. BrianDumont1
    BrianDumont1 Guest

    Xbox One Console Reboot Issue


    When logged in and gaming, received ERROR: 0x97e107df, I did a console reboot which took about 10 minutes to get to the splash screen and that took another 10 minutes to load the main menu. then, when starting the gaming app, acts like first time playing:
    "Please stand by getting gaming info". Also, when I try using apps like HULU / PLEX / Amazon prime, receive the same notice "Please stand by getting gaming info" and then the ERROR: 0x97e107df. In order to use these apps, I had to remove the apps and then
    reinstall them before they would function properly. And everytime I perform a console reboot I get the same results... "Please stand by getting gaming info" and have to uninstall and reinstall my apps.

    Anybody out there experience this problem????

    :)
     
    BrianDumont1, Aug 9, 2019
    #1
  2. XBF Crystal P Win User

    Xbox One Console Reboot Issue

    Hey there BrainDumont1,



    Thanks for reaching out here in Xbox Forums. There is currently a
    Service Alert
    for:

    • Purchase and Content Usage
    • TV, Music, and Video

    We are aware that some members may be having problems playing purchased content, and logging in. We are working to resolve the issue as quickly as possible.


    We recommend to Sign up for the notify me option on the website for communication on the resolution.

    I hope this information helps you out. As there is no other resolution at this time and in an effort to minimize repetitive posts, we'll be locking this thread. Should the issue continue after the service
    outage is over and you perform a power cycle to the console, please feel free to make a new thread detailing your issue.



    Thank you and have a great day.
  3. imperiumSG Win User

    I need help

    if its not the region issue sometime rebooting the xbox help little issues like this (hold the xbox light power button when the console is on till it beeps and reboots.)

    Thanks! :)
  4. Weezer-BA45733F-AA21 Win User

    Console Rebooting

    I did a factory reset and set my options back to instant on and have not had the problem.

    Thanks for the info Mythreign
  5. Weezer-BA45733F-AA21 Win User

    Console Rebooting

    Sorry for the delay in my reply.

    The issue still exists with the console. It seems about ever 3rd to 4th time I start the console is shuts down. I then restart the console at which time it reboots to the xbox home screen instead of going directly to television.
  6. ColinNeighbour Win User

    Console Rebooting

    Hi Weezer,

    I've seen someone else have a very similar issue, they resolved it by performing a factory reset.

    It's a good idea to have an exturnal HDD to put you stuff on before doing the reset to save having to download everything again.

    You can get to the factory reset button from the settings menu.

    Mythreign
Thema:

Xbox One Console Reboot Issue

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