xbox one computer monitor/speaker problem. PLZ HELP!!

Hi, the Xbox One does not have a analog audio output, so you have to get the audio from the HDMI or the Toslink (optical).

So you have to use a
Converter to have analog audio and connect to the speakers. Another option is to use the controller audio out, wich is analogic.

This problem is with the sound from the X Box One to the monitor speakers (HDMI), replaced monitor and same problem.. Tried external speakers plugged into the monitor and no difference.

Hello, Krish my name is oskayra I am an independent advisor and player like you I hope I can help solve your problem today

I understand your frustration with the Acer QG241Y H monitor speakers not working. It's certainly disappointing when advertised features don't function as expected. Let's try to diagnose and fix the issue:

Troubleshooting Steps:

Check basic connections:

Ensure the speaker cable is properly plugged into the audio output port on your computer and the monitor's audio input port.
Double-check that both ports are clean and free of any dust or debris.
Try using a different audio cable to eliminate any cable issues.

Verify software settings

On your computer:
Open the sound settings and ensure the "Speakers" or "Monitor Speakers" are selected as the default output device.
Check the volume level for both the application you're using and the system-wide settings.
Update your audio drivers to the latest version.

On your monitor:
Check if the monitor has any built-in settings related to the speakers, such as a mute button or volume control.
Update the monitor's firmware if an update is available.

Test with other devices:

Connect the monitor to a different device, like a phone or another computer, and see if the speakers work.
This will help isolate the problem to either the monitor or your computer.

Additional Tips:

Refer to the user manual for your monitor and computer for specific instructions and troubleshooting advice.
Search online forums or communities for similar issues with the Acer QG241Y H speakers and see if other users have found solutions.
Consider contacting the retailer where you purchased the monitor for further assistance or a possible return/exchange.
Remember:

It's important to be patient and persistent when troubleshooting technical issues.
Providing accurate information and details will help the support team diagnose the problem and provide effective solutions.
Keep a record of your communication with Acer support for future reference.

I really hope your problem has been fixed with my help, if it works let me know and have a nice day. Oskayra

the monitor i buy was for use of a computer and i have a aditional speakers for the pc and now i want to use the same monitor for the xbox..

the monitor i buy was for use of a computer and i have a aditional speakers for the pc and now i want to use the same monitor for the xbox..

Your monitor should have a 3.5mm audio jack (most do). If you already have speakers that are connected to the audio out on your PC, disconnect them and plug them into the 3.5mm jack on the back of the monitor. This way you can enjoy sound from both your PC and your console via the same set of speakers, like you would if your display was a TV.

I would also increase the audio output on the monitor settings to 100% once the speakers are connected, they're usually defaulted to 50% and then adjust the volume via the speakers themselves.

@ngocphi: Most monitors, even the 'gaming' ones, don't generally have built in speakers.