Xbox One can't sign in while trying to setup console

Discus and support Xbox One can't sign in while trying to setup console in XBoX on Consoles to solve the problem; I kept getting errors of every game taking too long to start so I did a factory reset that lets you keep your game/apps (including an offline update),... Discussion in 'XBoX on Consoles' started by S0UTHP4WS, Jan 10, 2021.

  1. S0UTHP4WS
    S0UTHP4WS Guest

    Xbox One can't sign in while trying to setup console


    I kept getting errors of every game taking too long to start so I did a factory reset that lets you keep your game/apps (including an offline update),
    and I can't get it to complete all the steps. When it gets to the part where it asks to sign in to your microsoft account after the step of establishing an internet connection successfully, the green loading ring starts for a second and then the screen flashes
    and dims and doesn't bring up the window to input my account information. I've tried at least 20 times and I keep getting the same result regardless of doing a power cycle, offline update, being able to sign into my account on my laptop without problems, confirming
    my router works fine with a fast internet speed, making sure nothing is overheating, etc. So now I can't play anything because my console can't be setup which prevents me from getting to my dashboard...

    :)
     
    S0UTHP4WS, Jan 10, 2021
    #1
  2. Julian_ Win User

    Xbox live membership

    Hi! You can't transfer licenses for games or subscriptions unfortunately. What you can do though, is to setup his console as your 'home console' (while signed in with your account that has Xbox Live Gold) so that your Gold subscription is shared with your
    son and he can use the online features: http://support.xbox.com/games/game-setup/my-home-xbox
  3. OndoyBahista Win User

    2 Xbox One consoles - 1 Live

    Utilize My Home Xbox Settings on one of your console.

    Reminder: You can only sign in a specific account on one console at a time or it will boot out if you try to sign in the same account on a different console.
  4. onyxishere Win User

    New profiles on XBOX One all have my name?

  5. XBF Nestor S Win User

    Muted Mic Symbol

    Hey Tamily thanks for keeping us in the loop!

    We suggest checking trying to sign out of the profile and sign back in (IF AND ONLY IF THE ACCOUNT INFORMATION IS KNOWN) since this could be an error on the profiles end. If that doesn't work we suggest trying a reset since
    the problem might be on the actual OS of the console so we would suggest a
    Soft Factory Reset
    (while keeping games and apps) IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

    • There is a stable network connection.
    • The information for all profiles is known (email and passwords)

    Once the setup is complete it will ask if we want to keep settings or manual setup lets do manual setup. Give it a shot and let us know of any changes!
  6. Smwutches Win User

    Logging into Multiple XBOX ONE Consoles with the same account

    It's actually kind of odd that you could do that on the 360 as you're not meant to be able to sign into 2 console at the same time under the same account on either the 360 or One.

    With the One, you can share your content on a console you set as your Home console. The other accounts on that console can access your content while your account signs in on another console. https://support.xbox.com/en-US/games/game-setup/my-home-xbox
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Xbox One can't sign in while trying to setup console

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