Xbox One button A weird problem

caiop89 · Feb 6, 2022

I need some help. My A button, out of nowhere, do not click just skip, like it became some other button, like the B button. Is a inside problem? A configuration problem? I can't select anything to update it, and already tried to restart it.

My console is 3 years old.

:)

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Please see a well detailed guide on how to troubleshoot the Xbox Wireless Controller here https://support.xbox.com/en-US/help/hardware-ne...

If that doesn't help with the issue, you will need to send the device to Microsoft for a service repair/replacement. You can see how to do that here https://support.xbox.com/en-US/help/hardware-ne...

If the controller is still under warranty, the repair/replacement is free. If the warranty has expired, it will cost you a fee depending on the type of controller you own. You can check out Microsoft's out of warranty service cost here https://support.xbox.com/en-US/help/hardware-ne...

Farscape247

I would send the unit back to the store for replacement, blueray drives have 2 laser lenses one for blueray and one red laser for cd/dvd discs, could be the blueray one is out of alignment or another issue, also blueray discs are a smidging thicker than
dvd discs. Definately send it for repair.

Thorbjørn Jensen

The grinding noise is the sign of a defective disc unit. Unfortunatly it's one of the release baby faults of the sytem. Just send it in, and you will get it fixed.

Daft Badger

Good advice.Having the same issue myself so am sending the console off for repair.

LIGHTNING LJ

I've had people join me in diablo 3 on many occasions

Xbox One button A weird problem