Xbox One Blu-Ray drive audio problem

Discus and support Xbox One Blu-Ray drive audio problem in XBoX on Consoles to solve the problem; I got my Xbox One about a week ago and I've been watching alot of movies on it, DVDs and Blu-Rays. It was working fine until earlier today I tried... Discussion in 'XBoX on Consoles' started by HOTD Infected, Jan 1, 2014.

  1. Xbox One Blu-Ray drive audio problem


    I got my Xbox One about a week ago and I've been watching alot of movies on it, DVDs and Blu-Rays. It was working fine until earlier today I tried watching a DVD and it seems like the movie was playing all audio besides the actors speaking. I thought it
    might just be that one movie acting up but I tried watching other movies even movies I've already watched on my Xbox, and they all had the same problem. I tried switching the in-movie audio options but either they don't have any other options or the other
    languages have the same problem, if there is a commentary feature on the movie then that works perfectly fine. It's as if this is an option that can't switch off. I don't know if this is because of some change I made to the Xbox One settings or this a glitch
    in the system. Please help.

    :)
     
    HOTD Infected, Jan 1, 2014
    #1
  2. A Frozen Poo
    A Frozen Poo Guest
    What would happan..

    If you put a xbox one disc in an xbox 360 console? or even a pc's blu-ray drive? xbox one and pc-blu-ray drive are both blu-ray roms and xbox one games are coded like pc games..
     
    A Frozen Poo, Jan 1, 2014
    #2
  3. uglyduck
    uglyduck Guest
    Xbox One S pre-orders 'off to an amazing start'

    Ya that 4k blu-ray player is a must have for 4k enthusiasts. Fact is even 4k streaming like netflix cant produce the same quality as a 4k blu ray. And on top of it the only other true 4k blu-ray costs at least 350 bucks. The reason for the high cost is because it needs a good proccessor in it, and that is something the xbox one has!

    Im still kinda surprised we didnt see a slim without a bluray drive, or in other words an all digital xbox. Maybe within a year? Maybe the scorpio wont have a blu-ray drive? Hmmmm
     
    uglyduck, Jan 1, 2014
    #3
  4. Mister Cerb
    Mister Cerb Guest

    Xbox One Blu-Ray drive audio problem

    Hey there Wolf! That definitely sounds odd! Let's see what we can do to get things sorted.

    I suggest giving these steps a shot and let us know how it goes:

    1. Disable the 24 Hz setting in Disc and Blu-ray settings menu. For steps to do that, check out our
      Disc and Blu-ray settings support article.
    2. If you're still having issues, it might be the result of TV processing. Try disabling any motion/smoothing processing on your TV.

    Let us know how that goes and if you see any change. We'll be standing by to hear back from you! ^_^
     
    Mister Cerb, Jan 2, 2014
    #4
  5. haz2901
    haz2901 Guest
    im also having this problem. never happened before. Turned of 24hz but its still happening. Any ideas?
     
    haz2901, Feb 16, 2014
    #5
  6. haz2901
    haz2901 Guest
    So ive changed the HDMI audio to stereo and its now working. BUT, I want Surround sound since that's how its setup!! I presume this will be fixed with an update?!?!
     
    haz2901, Feb 16, 2014
    #6
  7. PEdlund
    PEdlund Guest
    This worked for me! I went into the Xbox One Settings and then into the sound component and changed it from surround sound to stereo. When I restarted the movie, everything worked normally.
     
    PEdlund, Nov 29, 2014
    #7
  8. Miss Diggz
    Miss Diggz Guest

    Xbox One Blu-Ray drive audio problem

    Hey there deadlocks0,

    Thanks for posting up what has worked for you to help out your fellow gamers. If you have any Xbox Support related questions, please feel free to create a new thread detailing what you're experiencing. That way we can cater our support specifically to you!
    Thanks again! Xbox One Blu-Ray drive audio problem :)
     
    Miss Diggz, Oct 31, 2018
    #8
  9. AisuruReaper Win User

    Blu Ray Shuts off sound for whole console

    https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-blu-ray-drive-audio-problem/d6c1b82a-208a-42f1-920b-2b1e5b27c170 here is someone who had simular issued to you this may help !
  10. Hybrid Alien Win User

    Netflix frame rate judder?

    There is audio lag and stuttering problems on the xbox one when playing blu rays also, i just hope Microsoft know about this problem and fix it
  11. SwordofWhedon Win User

    Xbox 1 games won’t work on my Series X

    The drive contains separate lasers for the DVD and Blu-ray disc reading. Xbox one titles are on Blu-ray, while the others are on DVD. Please try a Blu-ray movie in the drive and see if it works
  12. number1kgfan Win User

    Blu-Ray App and Bitstreaming

    I have the same question. I use my Xbox One to watch Blu-rays, but I want the best audio experience on my VIZIO S4251w-B4 5.1 Soundbar with Wireless Subwoofer and Satellite Speakers. Which optical audio settings are Xbox One audio settings are best to
    watch a Blu ray like Inception?
  13. Obsessive Power Win User

    0x8082000c, Can't play Xbox 360 Games

    Hi,

    Verify that your consoles drive is functioning. Try playing a DVD movie disc, not a Blu-ray disc.

    If your console will not play DVD then the drive has hardware fault.

    There are two lasers in the blu-ray drive. One for reading DVD and Xbox 360 games and another for Xbox One and Blu-ray discs.
Thema:

Xbox One Blu-Ray drive audio problem

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