Xbox One Black Screen After Logo On Startup, Startup Troubleshooter Not Working

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good evening

what is your Xbox model?

Press Windows logo key + I on your keyboard to open Settings. If that doesn't work, select the Start button, then select Settings .
Select Update & Security > Recovery .
Open Recovery Settings
Under Advanced startup, select Restart now.
After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.

Choose an option screen in the Windows Recovery Environment. Select Troubleshoot

Troubleshoot screen in the Windows Recovery Environment. Select Advanced options

Advanced options screen in the Windows Recovery Environment. Select Startup settings

Startup Settings screen in the Windows Recovery Environment. Click restart

After your PC restarts, you'll see a list of options. Select 5 or press F5 for Safe Mode with Networking.

Start your PC in safe mode in Windows 10

are you clearing the cache at startup? (hold down LB, RB, and X when the screen goes black and do not let go until the Bethesda logo appears)

Hi Niteblew,

When you start the Xbox One console after rebooting, you expect to see the green Xbox startup animation screen. During the startup animation, your console runs a full system check on all hardware components, validating the firmware
and the operating system. This is very similar to the way a PC starts. The startup animation screen can take several minutes before transitioning to the next screen. If the system check fails to run the startup animation three times in a row, the console is
flagged by the system as “do not run.” This will block the startup animation from running, and in its place you'll see a black screen.

In order to determine your troubleshooting steps, after pressing the Xbox button you'll need to leave your console on this black screen for at least 10 minutes.
A black screen doesn’t always mean that there’s an error. The system checks described above run in the background and can take several minutes to complete. This may appear to be an error since you'll only see a black screen, but it can be completely normal
except for the absence of the green startup animation screen. If after 10 minutes the screen remains black, you should attempt an offline system update (OSU).

To use the Offline System Update, you'll need:

• A Windows-based PC with an Internet connection and a USB port.
• A USB flash drive with a minimum 6 GB of space formatted as NTFS.

Further instructions on how to complete an OSU and the required files to download can be found

here.

If this also fails, then you would need to get a new console. I hope this helps!

The power button on my Xbox started flashing when it got to the startup screen after that the screen turned black and it booted up normally