XBOX ONE ADAPTER PROBLEM - ON WINDOWS 10

Hi milter,

No problem! To answer your second question, yes the power adapter is compatible for Xbox One S, Xbox One X, and Windows 10 and is the only Kinect adapter available. You can use the adapter to connect a Kinect for Xbox One to an Xbox One S or an Xbox One
X or you can use the adapter to connect either a Kinect for Xbox One or Kinect for Windows v2 to a Windows 10 PC.

I hope this helps! Let us know if you have any other questions!

There are two different Xbox One wireless adapters.
The older, bigger one is able to support Windows 7, 8, and 10.
The newer, smaller one only supports Windows 10.

More details: https://support.xbox.com/en-US/xbox-on-windows/accessories/xbox-wireless-adapter-for-windows-compati...

https://support.xbox.com/xbox-on-windows/accessories/troubleshoot-xbox-wireless-adapter-for-windows

Try these tips from the link above:

If your adapter was installed and working, but it did not respond after waking your computer, this may be because your USB controller doesn't have Wake on Wireless turned on by default. This can typically be managed by the USB controller driver.

There are two solutions to this:

1. While your Windows 10 device is running, unplug the device, and then plug it back in.
   
2. If that didn't work, you can adjust the properties to enable Wake on Wireless. In the Xbox Wireless Adapter for Windows Properties window, make sure to select
   Allow the device to wake the computer. To do so, follow these steps:
   1. Go to your Device Manager.
   2. Select Wireless Adapter for Windows in the Network adapters section.
      
   3. Click Xbox Wireless Adapter for Windows to bring up the Properties window.
      
   4. Click the Power Management tab.
   5. Select Allow this device to wake the computer, and then select
      OK.
   
   If the binding instructions are not working, try the following solutions:
   
   • Ensure you're within range (6 meters or less) of the adapter and it's in line of sight to the controller.
     
   • If you have an Xbox controller, try rebinding your controller to the console by pressing the Connect button on the console, and then the Connect button on the controller. The LEDs will flash and become solid when the binding is successful. If your controller
     does bind, you have isolated the issue to the Wireless Adapter for Windows. If your controller does not bind to your console, see
     
     Set up the Xbox Wireless Adapter for Windows.
   • Unplug your adapter, reboot your device, and then plug it back in (to another port if possible), and try again.
     

Hi there MMPR,



Thanks for reaching out! I'm sorry to hear about the current issue with driver installation for the Xbox One wireless
controller.



If Windows doesn’t install the driver automatically, you can update the driver manually via Device Manager. Follow
these steps:

1) On your keyboard, press
Win+R(Windows logo key and R key) at the same time to invoke the run box.

2) Type
devmgmt.mscand press
Enteron your keyboard.

3) Expand the branch
Microsoft Xbox One Controller.

4) Right-click on the expanded Microsoft Xbox One Controller and select
Update driver
(On lower Windows 10 versions, select
Update Driver Software).

5) Click
Search automatically for updated driver software. Then Windows will install
the new driver for the device.

6) Check to see if you can use the Xbox One Controller properly.



Check out the troubleshooting article:
How
to connect an Xbox One Wireless Controller to a Windows PC.



Hope this helps.

Tried everything, still doesn't work.