Xbox One (1540 Model) Issues with No Video and Turning Off

Batman2190 · Oct 6, 2019

When I turn on the Xbox, it will light up as normal, but output no video and then turn off by itself after a minute or two.

I have a second Xbox that works fine on the same cables/power adapters if I swap them out. I've also hooked the faulty Xbox up to another TV and another set of cables and that didn't work either. I've tried resetting it to factory defaults using the procedure
outlined by Microsoft using a USB drive and holding down the bind and eject button, but that also didn't work. I've even left it unplugged for a day or two, then plugged it in and that didn't help at all.

Is there anythign else I can do or try to fix this? It had been working great for years before this happened.

:)

Ricardo Cintra

Hi You Tried make a Hard Reset and chage the HDMI Port in your TV?

Darkhawk Ninja

I'm sorry to hear this! It's never fun to get these kind of errors. Try the troubleshoots (if you haven't already) on this webpage:

https://support.xbox.com/en-US/xbox...le-connected#a49556c60fa94553bc425370f66316bf

If that doesn't work, you system will most likely need to be sent in for repairs. You can start a repair ticket here:

https://support.microsoft.com/devices

Let us know if you still have questions!

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Leave an upvote if this has been helpful!

Batman2190

Thank you for the reply - unfortunately that did not work. I also tried to start a repair ticket but the Xbox is too old apparently and Microsoft won't even take a look at it.

Since it's out of warranty and not even available to be sent in to Microsoft per their website, I guess I will try taking it apart. Anything I should look for in particular?

TimMott2

Xbox One Console

Model 1540

ErhanERTUL

It`s xbox one org. Model 1540

Xbox One (1540 Model) Issues with No Video and Turning Off