Xbox official support == useless || Need help(TLDR at bottom)

Discus and support Xbox official support == useless || Need help(TLDR at bottom) in XBoX Games and Apps to solve the problem; Hi, thanks for visiting Xbox Support! I'm Vikki B. . 8:41 am Me hi vicki 8:41 am Me vkki* 8:41 am Me vikki* 8:41 am Me (i'm tired shhh)... Discussion in 'XBoX Games and Apps' started by Makujo, Nov 27, 2017.

  1. Makujo
    Makujo Guest

    Xbox official support == useless || Need help(TLDR at bottom)


    Hi, thanks for visiting Xbox Support! I'm Vikki B. .

    8:41 am


    Me

    hi vicki

    8:41 am


    Me

    vkki*

    8:41 am


    Me

    vikki*

    8:41 am


    Me

    (i'm tired shhh)

    8:41 am


    Me

    okay so the issue in case it didn't inform you is that i can't play forza 7 on my pc, it opens then closes immediately.

    8:42 am


    Vikki B.

    Hi! To whom do I have the pleasure of chatting with today?

    8:42 am


    Me

    i'm unable to uninstall the game as there is no option to uninstall, and this is kris. account == (removed)

    8:42 am


    Vikki B.

    Nice meeting you, Kris:0

    8:43 am


    Vikki B.

    May I know when was the last time that you play this game without any issue?

    8:43 am


    Me

    2 days ago

    8:44 am


    Vikki B.

    Is this a disc or digital game?


    8:47 am

    Me

    digital

    8:47 am


    Vikki B.

    Have you tried it on your Xbox console?

    8:49 am


    Me

    dont own a xbox console.

    8:49 am


    Vikki B.

    What were you doing the last time you played? (Races, driving around, designs, tunes, etc...)

    8:51 am


    Me

    races

    8:51 am


    Vikki B.

    Have you attempted to import anything from previous titles before?

    8:52 am


    Me

    no

    8:52 am


    Vikki B.

    Were you presented with a "Sync" notification?

    8:52 am


    Me

    [b]no the game just crashed randomly

    8:53 am[/b]

    [b]
    Me

    [b]no error nothing

    8:53 am[/b]

    [b]
    Vikki B.

    [b]Alright! What OS version are you on?

    8:53 am[/b]

    [b]
    Me

    [b]1703 windows 10 pro

    8:53 am[/b]

    [b]
    Vikki B.

    [b]Thank you for that information.

    8:54 am[/b]

    [b]
    Me

    [b]why isnt it giving me a uninstall option

    8:54 am[/b]

    [b]
    Me

    [b]that would be the easiest fix would be to uninstall it

    8:55 am[/b]

    [b]
    Vikki B.[b]

    I wanted to apologize with this inconvenient. We are actually receiving number of reports for this issue, I wanted to apologize with this inconvenient. We don't have any news yet on when will the specific services be back. Usually, it takes 2-3 hours to get
    this fixed but it may take until the day depending on the issue with the servers. We are aware and investigating the recent issue of users games starting from scratch on both Forza Horizon 3 and Forza Motorsport 7. If you have had this issue, please PM NitroGlitter
    or email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** with the following information.

    8:55 am[/b]

    [b]
    Me

    [b]you misunderstand my issue.

    8:55 am[/b]

    [b]
    Me

    [b]my issue isn't that the game is starting from scratch

    8:56 am[/b]

    [b]
    Me

    [b]its that MY GAME WONT **** LAUNCH

    8:56 am[/b]

    [/b]
    [b][b]Vikki B.[b]I

    know where you are coming from.

    But no worries, I am sure this will be fixed immediately as our engineers are already doing extra miles to clear this one. Our team is currently tracking this down and working for a fix with this issue. For the meantime, I have the link that may help you with
    your concern. [url][URL="https://forums.forzamotorsport.net/turn10_postst113057_Game-starting-from-scratch---Updates-and-request-for-information.aspx"][RESOLVED] Game starting from scratch - Updates and request for information. (12/18/17) - Forza Motorsport Forums[/URL][/url]

    8:58 am

    TLDR support is useless and can't read, any of you guys having the issue where forza 7 closes IMMEDIATELY after launching it from the store or from the xbox center?? also there is no option to uninstall the game for me, any work around, tried deleting it doesn't
    allow me even though i'm a admin on my pc, on either of my two profiles i have available on my pc.[/b][/b][/b]

    [/b][/b][/b][/b][/b][/b][/b][/b][/b]

    :)
     
    Makujo, Nov 27, 2017
    #1
  2. Mister Gwyther
    Mister Gwyther Guest
    Useless Xbox Support Group

    I would recommend starting with our Can't Purchase sticky (forums.xbox.com/.../32.aspx) and see if anything there helps you. If not, post back here with the requested
    info at the bottom of the sticky. Thanks!
     
    Mister Gwyther, Nov 27, 2017
    #2
  3. wolfbm09
    wolfbm09 Guest
    useless support.

    Sorry for your issues. What you don't realize is that many of us are just gamers like yourself. We are not paid to answer questions. Many of us are here to answer your questions based on the best advice we have to give you. While I understand your frustration
    I felt that you need to understand how this system works for the most part. We help the best we can and honestly if an issue is above our help then someone for MS jumps in or the option to call MS directly is always available. Again I am sorry for your frustration
    but hopefully this sheds a little light on your problem.
     
    wolfbm09, Nov 27, 2017
    #3
  4. Makujo
    Makujo Guest

    Xbox official support == useless || Need help(TLDR at bottom)

    meh i found my own work around finally, i had to go in and activate the system administrator that has access to EVERYYYYYYYYTHIIINNNGGGG without having to "grant" permissions, and then i deleted the entire app store from my pc, including the install on the
    forza......still that rep was rediculous......now i will reinstall and play thankfully...
     
    Makujo, Nov 27, 2017
    #4
  5. Makujo Win User

    Xbox official support == useless || Need help(TLDR at bottom)

    meh i found my own work around finally, i had to go in and activate the system administrator that has access to EVERYYYYYYYYTHIIINNNGGGG without having to "grant" permissions, and then i deleted the entire app store from my pc, including the install on the
    forza......still that rep was rediculous......now i will reinstall and play thankfully...
  6. Mister Gwyther Win User

    Useless Xbox Support Group

    I would recommend starting with our Can't Purchase sticky (forums.xbox.com/.../32.aspx) and see if anything there helps you. If not, post back here with the requested
    info at the bottom of the sticky. Thanks!
  7. Smwutches Win User

    why is the support soo useless and can't help people?

    If you mean here on the forums, these are community supported (meaning fellow gamers), not official support. If someone doesn't know the answer, you may not get a reply. If you want to speak to official support, you would need to contact support directly. http://support.xbox.com/contact-us
  8. Misses Quinzel Win User

    SUPPORT IS USELESS!

    Hey there, Epic!

    Any form of support through us (phones, chat, forums, Twitter, Reddit) cannot assist with any Enforcement actions taken against accounts and consoles. Console bans are not currently available for

    Case Review    , however submitting one for a regular suspension would provide information for any other suspensions on the account/console.

    Because we cannot speculate on any Enforcement actions here on our forums, this thread will be locked. I suggest that you check out our Forum Guidelines linked in your post (and at the bottom of my post) for bypassing our word filter, and the
    Code of Conduct to understand how to make Xbox Live an enjoyable service for everyone. If someone is inflammatory towards you, simply report their message and then block them
    in the future to avoid any other suspensions on your account.

    If you need assistance with any other Xbox related support issues, be sure to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
  9. THEOWENKILLER Win User

    Support is useless

    Yes i saw you "techs" comment, my point was we are not "techs" here, we are regular users.

    If it was any other kind of problem we could probably help more than support usually do.

    You do not need gold to post on the forums.

    Yes you need a new account to post on the forums after being banned, but it doesn`t need gold.

    You do not get banned for nothing, you are doing something wrong.

    Highlighting your game choices was the only obvious thing i could point to as i have no information on the banned tags, just what i can see here.
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Xbox official support == useless || Need help(TLDR at bottom)

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