Xbox not showing I am a premium user

Discus and support Xbox not showing I am a premium user in XBoX Games and Apps to solve the problem; I signed on to Solitare this morning and have an ad...I am a premium user...what's up? ffabba43-8582-465d-ae8d-da740c0fcc4c Discussion in 'XBoX Games and Apps' started by VolubleAbyss007, Oct 27, 2018.

  1. VolubleAbyss007
    VolubleAbyss007 Guest

    Xbox not showing I am a premium user


    I signed on to Solitare this morning and have an ad...I am a premium user...what's up?

    :)
     
    VolubleAbyss007, Oct 27, 2018
    #1
  2. akjourney
    akjourney Guest
    Bf4 dragons teeth not downloading at all on Xbox one

    not showing in store for myself either. I am a premium member. any suggestions?
     
    akjourney, Oct 27, 2018
    #2
  3. SleepWalker629
    SleepWalker629 Guest
    It has stopped showing me as Premium User

    Several months ago I upgraded to the Premium Edition. It shows that I'm playing the Premium Edition and when it syncs the data I'm logged in with my User name and the Avatar. But a couple weeks ago, when I play in an event like the the one active today "World
    Tour", it stopped showing me in the standings as a Premium User. Other premium features still work, like in the Daily Challanges it gives me the Premium User coins. The problem seems to be only with Events. How do I correct this?
     
    SleepWalker629, Oct 27, 2018
    #3
  4. WhiteyBlack2
    WhiteyBlack2 Guest

    Xbox not showing I am a premium user

    Let's try to power cycle your console. Please hold down the power button on the front of the console for approximately 15 seconds until the power light shuts off. Wait about 60 seconds, then power it back on. Be sure you see the green "XBOX ONE" animation
    loading screen when you power it back up.
     
    WhiteyBlack2, Oct 27, 2018
    #4
  5. {Parity}
    {Parity} Guest
    You might try contacting support directly to see if there is something out of the ordinary going on with your account. Contact Us | Xbox Support
     
    {Parity}, Oct 27, 2018
    #5
  6. MRallamagoosa
    MRallamagoosa Guest
    Be also aware that this moring there were some issues with xbox live services, now fixed, that may have caused your issue. If problem persist instead, then revert to previous suggestions.
     
    MRallamagoosa, Nov 2, 2018
    #6
  7. MRallamagoosa Win User

    Xbox not showing I am a premium user

    Be also aware that this moring there were some issues with xbox live services, now fixed, that may have caused your issue. If problem persist instead, then revert to previous suggestions.
  8. {Parity} Win User

    Xbox not showing I am a premium user

    You might try contacting support directly to see if there is something out of the ordinary going on with your account. https://support.xbox.com/contact-us
  9. Whitey Black Win User

    Xbox not showing I am a premium user

    Let's try to power cycle your console. Please hold down the power button on the front of the console for approximately 15 seconds until the power light shuts off. Wait about 60 seconds, then power it back on. Be sure you see the green "XBOX ONE" animation
    loading screen when you power it back up.
  10. FolkDuckling445 Win User

    Premium user but still seeing ads

    I am signed up for premium, but I am still seeing ads. My status is not showing as premium. This started yesterday Aug. 7th.

    My player name is BeatlesInMyLife.

    Thank you,
  11. akjourney Win User

    Bf4 dragons teeth not downloading at all on Xbox one

    not showing in store for myself either. I am a premium member. any suggestions?
Thema:

Xbox not showing I am a premium user

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