Xbox not powering on made a loud popping noise and everything shut down tv and all

I don't mind the way the instructions are worded, EXCEPT the one that says:

"Connect the power supply directly into a wall outlet. Do not use any surge protectors or extension cords, because they can affect the performance of your power supply."

This would be a LOT easier to do, and I would DO It if the darn power supply cord was long enough so that 2 things were possible:

1. You should be able to leave the power brick on a STABE surface, and not have to worry the thing falls off the surface: The Cord is TOO SHORT to allow me to plug the cord directly into the wall, and the brick can hit the floor unexpectedly (as has happened
to me TWICE.

2. The Power cord is not as LONG as the 360's cord: I understand the fact that the new brick has some special surge protection, but in addition to the fact that the cord is too short, the cord connected to the brick can come loose, and fall out of the
brick - I HAVE to use surge supressors in here, because I live in an older building with a generator, and would much rather have it plugged to a suppressor, and have the spike knock out the surge protector, rather then an XBOX One Power Supply.

How does one TELL/ASK XBOX to make a better power Brick/Longer Cord: at least 6 foot would be good, that way the thing stays on the FLOOR???

Brian

Microsoft uses http://xbox.uservoice.com as their source for all feedback

Hey there. I would first try those steps again, but leave it unplugged a little longer. I would wait at least 5 minutes.

If you have a friend that also has an Xbox One, see if you can borrow their power supply, so that you know that it is a working power supply. If not, try to take it back to Gamestop and exchange it, in case the one you got is bad.

If it still doesn't work after that, and you went through all of the troubleshooting listed on that page, it sounds like you will need to get your console repaired. If you need to do that, you can start an order at
http://myservice.xbox.com.

> I HAVE to use surge supressors in here, because I live in an older building with a generator, and would much rather have it plugged to a suppressor, and have the spike knock out the surge protector, rather then an XBOX One Power Supply.

Adjacent protector can make Xbox easier. It is not designed for constant spikes (ie from a generator). Its near zero design is for a single spike. Repeated spikes can, in rare cases, cause it to become the source of a fire. Meanwhile, protection routinely
designed in all electronics makes spikes from a generator irrelevant.

Best power strip is one without protector parts AND with the always required circuit breaker.

Receptacles must be located so that one is always within 6 feet of anything along the wall. If not, a new wall receptacle is required (per code).

I just purchased this game two days ago and my xbox just instantly crashed at the same spot. Loud ringing noise and totally shut down my console