Xbox Microsoft rewards keeps opening and crashing all on its own

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, and we're sorry you're having this issue. Before we try any different solutions, please uninstall the app and install it again, if that doesn't work, proceed with the solutions below.

Solution 1:

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Solution 2:

Press the Xbox button.

Open Settings.

Go to Network and select Network settings.

Select Advanced settings.

Select Alternate MAC Address.

Select Clear.

Select Restart.

Solution 3:

Press the Xbox button  to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

On the Reset your console? screen, you'll see three options:

- Select the option to keep your games and apps so that they are not deleted, make sure you know your email and password as they will be removed from the console and you will need to add them again.

*Thank you in advance for contacting us.

Hello there,

Would you please attempt the following steps and check if the same behavior occurs again.

Clear Mac address: Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart.

Clear the local saved games: Settings -> System -> Clear local saved games -> restart.

Reset your console: Select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

hello,

in my xbox series s microsoft rewards is not opening its showing like an error everytime i try to open it it does not and close

It is always business. Who gives more to developers. Who gives more creativity to its own studios. Sony or Microsoft. Lot's of games are only time exclusive but look at the situation this way: Sony investing lot's of money in exclusives. There is a reason
why. Without that, Xbox with a game pass, rewards and cloud in future would be crashing it. There is only one question. Why Microsoft is not responding? Leadership. With Phill, the situation is turning around. Because, in the long run, he will be dominant
on all platforms and Sony will change their game.

Hey GutsherrGans532! We were able to open a handful of rewards in a row without issue. Does this crash happen after a set amount of rewards open? Do you get an error message or code when the game crashes? Post back and let us know!