XBOX messes up my REWARDS!!!

nightspartin117 · Oct 6, 2017

I’ve bought many Xbox live games well over $100 each and I’ve gotten no awards back for any of them Xbox awards for starred are used to get points but recently with over the last couple months I’ve been getting no point I need help I called the hotline
but I’ve been stuck with someone that has no talking about and I need some help with this.

:)

Yamagushi · Oct 6, 2017

Please Help Microsoft "xbox rewards"

I tried Xbox Live rewards after enjoying Bing Rewards. Xbox Live Rewards is highly flawed, messes up constantly, has an almost non-existent support, and rarely rewards when it should. Trust me, don't waste your time.

jamezz23 · Oct 6, 2017

Is my controller messing up?

Im just curious, I think something is wrong with my analog stick. I just noticed it when playing Dying Light and having to unlock some very hard chests.

The issue only occurs when I have to adjust the stick upwards, its inconsistent like crazy. Moving the stick down, its smooth and under control. The controller also walks too which is a given for a controller with a lot of use. Light pressure downward I can fine tune where I want the lock pick to go but the same pressure going upwards, it tacs out like I'm redlining my car.

Not sure if its just a weird game feature so I thought I would ask on here to see of anyone else has had analog issues with precision? Not just in Dying Light but overall.

Smwutches · Oct 6, 2017

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

XBLRewards8 · Nov 3, 2018

Hello nightspartin117,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
YOU! We've got your answer here." (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
as of July 2014.

MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

For example, since your recent Forza purchase did not qualify for any offers, it did not award any Credits. While we currently have an offer that will award this purchase, the Forza Sweepstakes, since you are not registered into the offer, you are not entitled
to the Credits at the end of that offer period, as stated in that offer's FAQ (You can still register for this offer and be eligible for those Credits though!). Since you do not have any MyVIP stars, as mentioned previously, you will not get any MyVIP payback.

Smwutches

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

XBLRewards8

Hello nightspartin117,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
YOU! We've got your answer here." (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
as of July 2014.

MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

For example, since your recent Forza purchase did not qualify for any offers, it did not award any Credits. While we currently have an offer that will award this purchase, the Forza Sweepstakes, since you are not registered into the offer, you are not entitled
to the Credits at the end of that offer period, as stated in that offer's FAQ (You can still register for this offer and be eligible for those Credits though!). Since you do not have any MyVIP stars, as mentioned previously, you will not get any MyVIP payback.

KCxStrange

Yeah my app is messing up as well, unable to see any rewards to redeem in the Xbox app.

XBLRewards8

Hello Fearless Rob 82,

Pre-orders are not eligible for MyVIP, and therefore not eligible for VIP Boost offer. This is mentioned in both our MyVIP FAQ:

What content on the Xbox Store is eligible for MyVIP?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

and the FAQ for the offer:

Which content is eligible for this offer?

You must spend at least $XX before tax on qualifying MyVIP content from the Xbox Store and Microsoft Movies & TV during the offer period. Most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (game pre-orders
do NOT qualify), arcade games, indie games, game add-ons, game season passes, themes, and avatar items. From Microsoft Movies & TV, qualifying content includes movies, TV shows, and TV seasons. However, in-game consumables, Xbox Live Gold memberships, Groove
Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards do not qualify.

Since your purchases since November (with the exception of your Rainbow Six Siege Pass) have all been pre-orders, they have not awarded payback. Since your purchases in February were pre-orders (except the Siege Pass), you did not complete the VIP Boost
offer.

Regarding your wife's VIP Payback, without having her gamertag, we cannot provide a thorough investigation. However, it sounds like you are expecting payback early. From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We only recently calculated last month's MyVIP, so you may have missed this Credit event.

Yamagushi

I tried Xbox Live rewards after enjoying Bing Rewards. Xbox Live Rewards is highly flawed, messes up constantly, has an almost non-existent support, and rarely rewards when it should. Trust me, don't waste your time.

XBOX messes up my REWARDS!!!