Xbox messages expired and deleted my game codes

Discus and support Xbox messages expired and deleted my game codes in XBoX Sales and Promo to solve the problem; I happen to buy a Gears of War Xbox One console that came with game and had a promotion that you receive the backwards compatible games, received those... Discussion in 'XBoX Sales and Promo' started by Ese Kryptonite, Feb 6, 2017.

  1. Ese Kryptonite
    Ese Kryptonite Guest

    Xbox messages expired and deleted my game codes


    I happen to buy a Gears of War Xbox One console that came with game and had a promotion that you receive the backwards compatible games, received those in Xbox messages but didn't use them yet, after a week I pre-ordered Halo Wars 2 Ultimate Edition it only
    gave me code for pre download for halo wars but the promotion said I would receive the rest at a later date. I happen to go on a trip to Mexico on Dec 18 and when I got back Jan 28 I didn't remember about the codes that I received in my messages and when I
    happen to check I had no messages or codes as it either expired or never received. So the codes I am missing are for the 4 backwards compatible games for gears of war collection and halo wars remastered from the time frame of Dec- Jan

    :)
     
    Ese Kryptonite, Feb 6, 2017
    #1
  2. x5xCITRUSx0x
    x5xCITRUSx0x Guest
    Free Fallout 3 code with digital purchase of Fallout 4

    Purchased on 11/23/2015 The message with my fallout 3 code had expired and deleted itself before I was able to claim the code to get my free game.
     
    x5xCITRUSx0x, Feb 6, 2017
    #2
  3. dareyoutojump
    dareyoutojump Guest
    Free Fallout 3 code with digital purchase of Fallout 4

    • Date of purchase: October 2015
    • Issue:
    • “The message with my Fallout 3 code has expired : disappeared. I preordered a digital copy before the game was released and before backwards compatibility was available. I didn't know my message with the code would be deleted.
     
    dareyoutojump, Feb 6, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Xbox messages expired and deleted my game codes

    Hey there!





    I sent you a message over
    Xbox Live.





    Enjoy! Xbox messages expired and deleted my game codes :)
     
    Miss Bijoux, Feb 6, 2017
    #4
  5. Miss Bijoux Win User

    Xbox messages expired and deleted my game codes

    Hey there!





    I sent you a message over
    Xbox Live.





    Enjoy! :)
  6. HyruleBalverine Win User

    Fallout 3 code has expired

    There is no way to recover the deleted/expired message nor is there a way to resend the code to you.
  7. Eden0032 Win User

    Missing code for Fallout 3 (Fallout 4 Pre-order)

    Hi again.

    Xbox Support will also comment on this thread with an official answer, but as I said, usually codes cannot be resent once a message has been deleted or expired.

    -
  8. DaxSeven09 Win User

    Lost Code

    I received my code for ODST / free month of XBL, but I accidentally deleted the message / the message expired, what can I do?

    • If you make a post over in this Xbox Support forum, someone there will be able to help you out
    • For information: Xbox Live messages auto expire after 30 days. If you ever receive a code via one of these messages, make sure to either write it down or store it somewhere like a SMS message or a secure paste bin.
    I believe you can try this out even if you think it might be expired. They will let you know if they can help you or not.
  9. Stormer67 Win User

    Promotion name: “Free Fallout 3 code with digital purchase of Fallout 4”

    Hello, I may have sent you a private message so I am reposting here. I received a message with the code for Fallout 3 but I didn't redeem it and the message expired. I didn't know messages are permanently deleted after 30 days. Can I have my code re-issued?
Thema:

Xbox messages expired and deleted my game codes

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