Xbox Mercury app - game upgrades?

Have you also got the Mercury app?

Hi Roberts,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

I'm sorry to hear that you received an email about an app named Mercury and were unsure of its origin. I'm glad to hear that you were able to remove it. However, I'm not sure what Mercury is referring to in this context. Based on my search, I couldn't find any information about an app named Mercury under Microsoft's Apps and Services. It's possible that the email you received was a phishing attempt. If you receive any more emails like this, I would recommend not clicking on any links or downloading any attachments and reporting the email as spam.

EA games login problem is a separate issue that may be caused by server outages, routing issues, or cache problems. You can check the server status of EA gamesor contact EA supportif you need more help. Running EA app as an administrator or clearing cache may also help. Reinstalling EA app may be helpful, it may fix some corrupted files or settings.

I hope this information was helpful to you. If there is anything not clear, please do not hesitate to let me know.



Your Sincerely

Hahn - MSFT | Microsoft Community Support Specialist

I found out when launching Gotham Knights video game, Mercury is something that is being used by the cross- compatible Gotham Knights video game from Xbox app, I didn't, or I don't know if it's used on my Xbox Series X version or just its coming from the pc software game. I just wanted to reply back that it asks for Mercury to access permissions when Gotham Knights is ran on windows 11.

I am not sure why, but I removed Mercury again, after launching Gotham knights, and it has not asked me for its permissions again yet, but I am pretty sure its apart of that video game?

I asked Bing Chat, about what Mercury is to Gotham knights video game, also I own the deluxe version of that game on my console. it told me its the game engine for Gotham Knights. added a screenshot of the chat with Bing chat above in my post, this is what I had learn about it. so, it looks like it's not dangerous version of Mercury I had seen a web search but I had to idea at the time I had clicked on giving that permissions to Gotham knights the other day when I had first installed it to my desktop pc, since I only played the game on my Xbox series x and I don't remember it asking permissions for Mercury to access my account on my series x console, I think it only asks permission from the windows 11 OS for this game.

I am going to move this post to games and xbox app area on this forum. since its related to an xbox app, and video game, now that I know more about what Mercury is that is asking for account access permissions when the game is ran on windows 11.

Im also having same problems, I dont have the Mercury app.

It must be something to do with the dashboard update 10.0.19041.2494 as Lars_75 mentioned. I had updated to this dashboard a day or two before i got the Mercury update. I still dont know why i got an update for Mercury as I dont have the app and it is
not on the store.

^A little Freddy Mercury maybe.