xbox market place issue

Discus and support xbox market place issue in XBoX on Consoles to solve the problem; on my xbox one when i try to download the free games with gold backwards compatible game it come up saying "sorry your account is unable to make this... Discussion in 'XBoX on Consoles' started by RMBeast16, Oct 19, 2017.

  1. RMBeast16
    RMBeast16 Guest

    xbox market place issue


    on my xbox one when i try to download the free games with gold backwards compatible game it come up saying "sorry your account is unable to make this type of purchase on xbox.com please complete this transaction on your xbox." Help would be hugely appreciated

    :)
     
    RMBeast16, Oct 19, 2017
    #1
  2. xbox live market place issue

    Account Up and Running

    Matchmaking Up and Running

    XBOX LIVE Marketplace Up and Running

    XBOX LIVE Service Up and Running

    Xbox Music and Video Up and Running

    I have been aware of problems on the xbox live on downloading things and service report says its working, it said this hours ago but yet nothing is resolved the error code is 80004005. i just wondered how long will it take to be resolved.
    Thank you !
     
    Mr CookieCrusha, Oct 19, 2017
    #2
  3. x24hrs2livex
    x24hrs2livex Guest
    xbox live market place issue

    Microsoft may not have the Service alert fixed yet. The error code provided means you cant access the Marketplace from your console. Try going to it from Xbox.com. Also follow these instructions for further assistance

    Solutions

    To resolve this issue, try the following solutions:

    Solution 1: Use the Xbox Live Marketplace on Xbox.com

    You can purchase items from Xbox.com and add them to your console’s download queue. Here’s how:

    1. Visit Xbox.com.
    2. In the upper-right corner, click Sign In.
    3. Type the email address and password that you used when you signed up for Xbox Live.

      Note This is your Microsoft account.
    4. Click Games, and then browse the games, add-ons, or avatar items to find something you want to download.
    5. Click Download to Xbox 360.
    The next time you turn on your console, the content will start downloading on your console.

    Solution 2: Use a different Internet connection

    Connect your Xbox 360 console to the Internet at another location that uses a different ISP. For example, take the console to a friend’s house and connect to the Internet there.
     
    x24hrs2livex, Oct 19, 2017
    #3
  4. Smwutches
    Smwutches Guest

    xbox market place issue

    If you're on a child account, you would need to make the purchased from a 360 console. Otherwise, make sure you have a credit card or Paypal on file in order to make the purchase.
     
    Smwutches, Oct 19, 2017
    #4
  5. As Smwutches mentioned, if you are using a Child or Teen account you would need to make the purchase on an Xbox 360 console. Then you'll be able to download the game from the

    Ready to Install section
    on the Xbox One console.

    For more information about this specific error, take a look at this page
    Troubleshoot Xbox 360 Marketplace purchasing
    .

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Nov 1, 2018
    #5
  6. Smwutches Win User

    xbox market place issue

    If you're on a child account, you would need to make the purchased from a 360 console. Otherwise, make sure you have a credit card or Paypal on file in order to make the purchase.
  7. Smwutches Win User

    xbox market place issues

    Are you trying to make the purchase on the console or the website?
  8. Mister Mascot Win User

    xbox market place issue

    As Smwutches mentioned, if you are using a Child or Teen account you would need to make the purchase on an Xbox 360 console. Then you'll be able to download the game from the

    Ready to Install section
    on the Xbox One console.

    For more information about this specific error, take a look at this page
    Troubleshoot Xbox 360 Marketplace purchasing
    .

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  9. tjackson80 Win User

    xbox market place issues

    I have tried to purchase online and through console with Microsoft Points (which my account has, confirmed via commerce.microsoft.com). No luck. I've even tried purchasing through microsoft's store on something else, but the points dont show up as a payment
    option there either. GRRR
  10. x24hrs2livex Win User

    xbox market place issues

    You cannot make purchases from xbox.com using the money in your Microsoft account. You will have to use a credit card
Thema:

xbox market place issue

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