无法登陆Xbox live

Sorry to hear it. Please try the Verified steps here https://answers.microsoft.com/en-us...x409-all/525a17d6-9e7e-46cb-b171-bf7edb73e884 to
see if they help

Can you please give more information on your issue? In the meantime try powercycling your console by holding the power button on it for 10 seconds till it shuts down to see if that helps.

我看不明白，为什么要强制关机？它就是一直 载登陆，但是就是 法登陆上去，我是为win8.1的系统，而且玩游戏时xbox可以连接上，就是xboxgames 法登陆

Translation:

I don't understand why you want to force a shutdown?
It just keeps loading and logging in, but it just can't log in. I am the system for win8.1, and the xbox can be connected when playing games, that is, xbox games can't log in.

Hi, have you tried clearing your xbox app's cache or logging out and logging in again. I already had this problem and resovel with me.

I hope I helped and I disagree with your answer

~ Fox

O.K. now we know you still on Windows 8.1 and just guess, because there a few changes since 8.1: Maybe your Windows 8.1 needs an update and I prefer an UPGRADE. Please read about this here: MS
FAQ

And also let us know if this fix your Problem!

好，建 牛，

感谢您在Xbox论坛上发帖。我们需要更多的信息，以确保我们提供正确的解决方案。当您尝试启动游戏时，会出现错误消息或错误代 吗？ 的电脑有最新的吗？Windows 10更新？启动Xbox应用程序时，会看到错误消息或错误代 吗？此问题可归 于更新后应用程序的错误。到目前为止，您尝试了哪些故障排除步骤？我们建议完成
干净的靴子在 的电脑上。一定要让我们知道结果！

can you speak Chinese?My English is not very good, I can only read some sentences through translation. My computer does not have any error prompts when playing games and xboxgames
can also be connected, that is, it cannot log in when logging in xbox app on the computer alone, it is always displayed in loading, and then it cannot log in.My computer is win8.1
system，Pictures have been attached.