Xbox live

Discus and support Xbox live in XBoX Sales and Promo to solve the problem; I was trying to purchase xbox live from my console which shows me 40% discount on 12 months subscription which is for 35$, but unfortunately I am not... Discussion in 'XBoX Sales and Promo' started by Valmonbarf, Jan 17, 2017.

  1. Valmonbarf
    Valmonbarf Guest

    Xbox live


    I was trying to purchase xbox live from my console which shows me 40% discount on 12 months subscription which is for 35$, but unfortunately I am not able to purchase it and it's been 3 days now. I tried calling customers service and she helped me trying
    to get the promotional which consisted of few procedure like turn off the console, deleting the account etc, and we ended up with the same error. She then emails me this site and advised me to speak to the promotion team, and so here I am i would be needing
    your help on this cause I cant play any games.

    :)
     
    Valmonbarf, Jan 17, 2017
    #1
  2. jay1987
    jay1987 Guest
    jay1987, Jan 17, 2017
    #2
  3. Captain Speedy
    Captain Speedy Guest
    Captain Speedy, Jan 17, 2017
    #3
  4. ngocphi
    ngocphi Guest

    Xbox live

    billing issues has to go thru phone support or chat

    What error are you getting

    No one can help you with billing issues here

    If you have an out of region account and using a local credit card that would be why

    You need to.make the region of your accohnt the same as your payment method this includes paypal

    IfIf you are getting an error on the console when clicking purchase then it is most likely a billing error

    No one here can add it for you

    Those can only be done on your console
     
    ngocphi, Jan 17, 2017
    #4
  5. Mister Beep
    Mister Beep Guest
    Hey there Valmon,

    As ngocphi mentioned, we're unfortunately unable to assist with billing issues over the forums as it usually involves the need to dig into personal information. Having the specific error code you're receiving will help a lot so we can attempt to narrow down
    the issue, but this may involve having to go back to our phone support team to drill into this.

    Please post back the specific error so we can assist further!
     
    Mister Beep, Jan 18, 2017
    #5
  6. vivissj3
    vivissj3 Guest
    I have the same problem, only my subscription is 40% off 3 months Xbox Live Gold. the error code I'm getting is: geOeCmzjs0evzgii.301.1.11
     
    vivissj3, Nov 3, 2018
    #6
  7. xbox360italy Win User

    Xbox Updated Itself Dashboard Changed Xbox Live Not Connecting

  8. SirSuperKnight Win User

    Can't connect to Xbox live?!?

  9. Dakrkplayer2 Win User

    iphone wireless hotspot not working with Xbox one

  10. Cheezy3 Win User

    Xbox live

    Is there two types of xbox live like xbox live gold and regular xbox live
  11. WobblyDread8745 Win User

    Xbox is confused about my Windows Live ID

    Yes, I can do that.

    I have an Xbox Live Account, an Xbox Live Gamertag, a Windows Live ID, and a Windows Live Password.

    I log into the Xbox Live Account from the PC using my Windows Live ID and Windows Live Password and am able to see the Xbox Live Gamertag on my Xbox Live Account.

    I then get on my Xbox 360 and click my Xbox Profile.

    I then click "Join Xbox Live". It then asks for a "First Name".

    I shorten my Xbox Live Gamertag and enter it in the First Name area.

    It then asks me for my Windows Live ID. I enter my Windows Live ID.

    It then asks me for my Windows Live Password. I enter my Windows Live Password.

    It then tells me that the Xbox Live Gamertag I entered is not associated with the Windows Live ID I entered, and that I should enter a different Windows Live ID and Windows Live Password.

    Thus, Xbox is confused.

    I know the Windows Live Password I entered is correct, because I can log on with it on the PC.

    I know the Windows Live ID is associated with the Xbox Live Gamertag because they're both connected on my Xbox Live Account.

    It's very odd, yet somehow funny, to be called Wobbly...
Thema:

Xbox live

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