Xbox live. Won't connect with any friend requests

For some reason, when I send friend requests, it says that Xbox LIVE "couldn't complete the process". When I restart my Xbox, the friend requests appear on my friends list, pending. But I still can't send any requests. When I cancel a request, it says it
cannot complete process, and I have to restart my Xbox again.

It only updates whenever I restart my Xbox. It won't work otherwise.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Here are some steps that you can try to resolve the issue:

Restart your Xbox 360 console: This will refresh the system and sometimes resolve any connection issues.

Check Xbox Live status: Make sure that Xbox Live is functioning properly and that there are no service outages affecting your ability to connect.

Check Xbox 360 privacy settings: Ensure that your Xbox 360 privacy settings allow you to receive friend requests and play with friends.

Confirm friend request: On your Xbox 360, go to the Friends tab, select the friend request and confirm the friend request.

Test Xbox Live connection: On your Xbox 360, go to the Xbox Guide and select System Settings, then Network Settings. Test your Xbox Live connection to ensure that everything is functioning properly.

Check Xbox 360 NAT type: Ensure that your NAT type is set to open, as a strict NAT type can prevent you from connecting to other players.

Remove and re-add friend: On your Xbox 360, go to the Friends tab, select the friend, and then select Remove Friend. Have your friend send another friend request, and then accept it.

It's been a while..Let's see if there's any new Maratimer's out there. Just send me a PM via Live but make sure you make a comment as if you try to add me as a friend without one I won't accept the friend request.

I just checked and it doesn't look like you can approve friend requests on Xbox.com any longer. They have to approve the request through an Xbox 360 console. They can also add you as a friend in their One by searching your gamer tag, but they won't show
up on your friends list

follow these steps:

1. Restart your console.
2. Sign in using your Xbox LIVE-enabled gamertag.
3. Ask someone from your friends list to delete you from his or her friends list.
   
4. Send a new friend request to the same person.
   
5. Sign out of Xbox Live, and then sign in to Xbox Live again. Then Try Remove the Gamer-tag you`ve been trying to remove from your Friends-List.
   

You might want to check out 02 - Connecting to Xbox Live on Xbox 360 They deal with First time connecting to Live, connection issues, NAT errors and more. It may be your "Internet Connection" to the Xbox Service, Your Connection may be poor and it`s
blocking the ability to Process your Request from your Xbox 360. I wish you all the very best of luck VenomGoesDeep.