Xbox Live verbindet sich nicht wegen Festplatte!! (Xbox Live doesn't connect because of...

Hey there Tom!

Sorry to hear that you're dealing with this issue trying to get your console to stay signed into Live. I would say that if you haven't already, then it would probably be best for you to make sure to have your console connected directly to the wall outlet.

If everything is connected thusly, then try the steps outlined in our
Xbox One Random Disconnect Solution for this problem.

If that does not resolve the issue, then I would suggest trying next a soft reset.
It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey
will be removed) and have easy access to your internet network.

Also make sure that you select the option denoted
reset and keep my games
&
apps.

Follow the steps here on How
to reset your console to factory defaults on Xbox Oneand let us know how that helps with the issue

Hope this helps!

Thanks for reading!

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Hello EliasMuller167,



Thank you for contacting the Xbox Support forums. I understand that you are trying to connect your Xbox One to your laptop. To confirm, are you attempting to connect the console to your laptop or a controller?

Xbox consoles may only be connected to a TV or a monitor, they are not able to be connected to a laptop. To better assist, you may view Set up your Xbox One console for steps on how to set your console up with a TV or monitor.

I hope this helps!

-Tali



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Hallo EliasMuller167,



Vielen Dank, dass Sie sich an die Xbox Support-Foren gewandt haben. Ich verstehe, dass Sie versuchen, Ihre Xbox One mit Ihrem Laptop zu verbinden. Versuchen Sie zur Bestätigung, die Konsole mit Ihrem Laptop oder einem Controller zu verbinden?

Xbox-Konsolen dürfen nur an einen Fernseher oder monitor angeschlossen werden, sie können nicht an einen Laptop angeschlossen werden. Zur besseren Unterstützung finden Sie unter Einrichten der Xbox One Konsole Schritte zum Einrichten der Konsole mit einem Fernseher oder Monitor.

Ich hoffe, das hilft!

-Tali



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hi,

hast du einmal versucht einen power cycle zu machen um den Cache zu löschen:

https://support.xbox.com/xbox-one/console/power-cycle-console

Hast du einmal versucht den Controller mit einem Kabel mit der xbox zu verbinden, wenn das normale verbinden nicht mehr klappt?

------------------------------

hi,

you once tried to make a power cycle to clear the cache:

https://support.xbox.com/xbox-one/console/power-cycle-console

Have you ever tried to connect the controller to the xbox with a cable when the normal connection doesn't work anymore?

Hey, it did not work for me.

but thanks for your help.