XBOX LIVE Unjust Communication Ban

ELECTRIKSHOCK98 · May 13, 2018

Hello,

My account was communication banned 3 weeks ago for some bad messages I sent and I understand that. I learned my lesson and have not sent a single bad message to anyone in the past week since that ban. Now I receive a message saying
I’m banned again for two weeks when there have been no messages I’ve sent that could’ve possibly resulted in this ban. I already did my time 3 weeks ago and there’s no way this ban should’ve occurred from messages since my last ban. Please remove this ban.
I learned my lesson last time and have not and will not send messages of that kind anymore. Please Microsoft, I’m a good boy now.

:)

Bred Jinx · May 13, 2018

Unjust Communications Ban

Okay so I just got onto my xbox this evening and tried to join a party filled with my friends when Xbox said I had some privacy settings that needed changing. Confused, I went and changed them and nothing happened so I found myself on the forums and trying
to log into my microsoft account. After looking at some posts one mentioned something about a suspension and I clicked the link only to land on the "Enforcement" page. Turns out I have a communications ban at 00:16:38, despite having literally gotten off xbox
at around 00:06 and not only that but I had been in a party, with friends, all night so I do not see how I could have possibly offended anyone who could not hear me?

I dont see why I have been banned and would like someone to explain it all to me because as of right now I am quite annoyed by this.

bowski477 · May 13, 2018

Unjust Communication Ban

You can view your ban at enforcement.xbox.com and file a case review from there if eligible. The enforcement team does not use the forums.

Smwutches · May 13, 2018

To see about submitting a case review, you would need to go to
http://enforcement.xbox.com The enforcement team does not use the forums.

Alex WilheIm · Nov 3, 2018

The Xbox Enforcement Team does not use these forums. For information about your account suspensions or bans sign in at this site with your account at https://enforcement.xbox.com

Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account. - "Despite what some may claim, Xbox Live Policy & Enforcement Team will never ever ban anyone “for no reason”. Suspensions always
occur as a result of a specific Code of Conduct violation.Read more here

Code of conduct violations encompass a number of situations, including, but not limited to:

Engaging in communications that claim or imply that you are Xbox staff

Having a Gamertag or profile content that contains hate speech or profanity

Using in game exploits to gain an unfair advantage over other players

Hacking, Modding or Cheating

If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review - You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire. - Note: Currently, Xbox device bans are not eligible
for Case Review. To make a Case Review - Click here

Smwutches

To see about submitting a case review, you would need to go to
http://enforcement.xbox.com The enforcement team does not use the forums.

Alex WilheIm

The Xbox Enforcement Team does not use these forums. For information about your account suspensions or bans sign in at this site with your account at https://enforcement.xbox.com

Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account. - "Despite what some may claim, Xbox Live Policy & Enforcement Team will never ever ban anyone “for no reason”. Suspensions always
occur as a result of a specific Code of Conduct violation.Read more here

Code of conduct violations encompass a number of situations, including, but not limited to:

Engaging in communications that claim or imply that you are Xbox staff
Having a Gamertag or profile content that contains hate speech or profanity
Using in game exploits to gain an unfair advantage over other players
Hacking, Modding or Cheating

If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review - You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire. - Note: Currently, Xbox device bans are not eligible
for Case Review. To make a Case Review - Click here

hammerman228

All of you guys are absolutely right, It's just I don't understand why I this affects party chats and my ability to talk with my friends; even if it was a text message. Not too sure asking Enforcement will really fix anything; it was a 6 message chat between
me and the individual so there's barely anything to review besides what the main post mentions.

Smwutches

If you hadn't already, report the other player. If they said something that violated the code of conduct, they would also get a suspension, if they haven't already. Profanity wasn't allowed in the 360 days either, but I don't think people reported it as
much as they do now. It's also not allowed on PS per their code of conduct too.

hammerman228

Well, at least com ban the account that started this all with insults. If not, Microsoft doesn't represent all users equally. I might as well switch to PS5 when that is released; it seems a lot of people over the years have complained about this broken
system. You must be new to Microsoft aswell since swearing without penalty was a thing back in the 360 days; so buying this Xbox one will be haunting me for the wasted money. Thanks for the help fellows.

XBOX LIVE Unjust Communication Ban