Xbox Live Tools: xbldevaccount signin output: Error: unexpected error found. Unexpected...

Hi Benjamin!

Thanks for reaching Microsoft Community. We're here to help and let's work on this together.

I'm sorry to hear that you're experiencing an error while trying to sign in with your Partner account using xbldevaccount.exe. This error message suggests that there may be an issue with the JSON response that the tool is receiving from the server.



To troubleshoot this issue, I recommend checking that your Partner account has the necessary permissions to use the Xbox Live Tools. You may also want to try signing in with a different account to see if the issue persists.



If the issue continues, you can try reaching out to Xbox Live support for further assistance. They may be able to provide more specific guidance on how to resolve this error. To contact live support, please follow the guide below:

1. Please use this link: Contact us | Xbox Support
   
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
   
3. If not, please select the country/region it is showing and select the correct one among the list.
   
4. Make sure to use to check the available contact times of the support.
   
5. Select the "Contact Us" button
   
6. Select the drop-down menu options that will match your concern.
   
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
   
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
   
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
   
10. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
    

Hope this helps!



Regards,

RodelioP.

Hi Benjamin!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.

Thank you for understanding.

Regards,

RodelioP.

The best thing I found for this code was that there’s a problem with the Xbox Live service, or that your Xbox encountered an unexpected error.

Due to the high volume of people on Xbox right now, it's most likely a service issues on Xbox's end.

When I did another wifi it changed the error to “An unexpected error occurred while signing into your account for xbox live, please try again later.”

Hello, on fortnite it says “an unexpected error occurred while signing in to your account for Xbox live. Please try again later.”

Hi when ever I try and hop on fornite on my fallen44521 account and my cozy hook account it says an unexpected error occurred while singing in to your account for Xbox live please try again later