Xbox Live Tenure not updating

Discus and support Xbox Live Tenure not updating in XBoX Accessibility to solve the problem; Hi all, my Xbox live tenure is not updating. not a big deal, but I still would like to update it. I’ve read multiple threads from others that... Discussion in 'XBoX Accessibility' started by Mojave Blues, May 5, 2022.

  1. Mojave Blues
    Mojave Blues Guest

    Xbox Live Tenure not updating


    Hi all, my Xbox live tenure is not updating. not a big deal, but I still would like to update it. I’ve read multiple threads from others that experienced the same issue. I’ve tried two suggestions to update my tenure. I’ve deleted my account from my Xbox and re-downloaded it. Nothing happened. Second suggestion was to completely reset my Xbox. Still nothing.

    Does my issue have anything to do with changing my gamer tag a few years ago? Does it have anything to do with me going from. Xbox live Gold to Xbox game Pass?

    I made my account some time in May 2008. In the early days of my account, having Xbox Live Gold was spotty because my family was poor at the time and I was only a teenager with no job or money to buy membership. I understand that not having Xbox live gold membership prevents you from building your tenure, but I doubt that I didn’t have Xbox live membership for more than 2 years.

    Currently my Xbox account is showing my tenure at 11 years, I swear, it’s been stuck like that for more than two years. It should be showing 13 years at most, maybe 14 if my math is incorrect.

    Please, is there any insider willing to help a big fan of Xbox? Love ya all and thank you for all your hard work! Xbox Live Tenure not updating :)

    :)
     
    Mojave Blues, May 5, 2022
    #1
  2. iLuvGunsAndRock Win User

    Tenure Reduced by 2! AGIAN!

    Hey there bud!



    There has been a recent update regarding tenure, here is a quote explaining this new update:



    "Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time
    has finished.

    For your first year of Xbox LIVE Gold you will see a '0' and increase to '1' year of tenure when that year is up! For example, if you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag."



    However, there is an issue (of which is on-going) that is being looked in to currently. If you view Miss Kleo's Updates on the

    Xbox LIVE Tenure Issue     - any new updates will be posted there! Also, Official support may post here and tell you whether your tenure is correct or if you are facing this issue.



    Hope this helps!
  3. iLuvGunsAndRock Win User

    My tenure got reset.

    Hello there!



    There is a new update regarding tenure - here is a quote explaining the new update:



    "Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time
    has finished.

    For your first year of Xbox LIVE Gold you will see a '0' and increase to '1' year of tenure when that year is up! For example, if you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag."



    However, there is an issue (of which is on-going) that is being looked in to currently. If you have a look at Miss Kleo's Updates on the

    Xbox LIVE Tenure Issue     - any new updates about progress of the issue will be posted there! Also, Official support may post here and tell you whether your tenure is correct or if you are facing this issue.



    Hope this helps!
  4. iLuvGunsAndRock Win User

    Hi I appear to have less years on live than I have some of my friends have had help with this 7 when It should be at least 10

    Hey there bud!



    There has been a recent update regarding tenure. Here is a little quote explaining the recent update with an example as to how it works:
    "



    "Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time has
    finished."



    "For your first year of Xbox LIVE Gold you will see a '0' and increase to '1' year of tenure when that year is up! For example, if you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag."



    However, there is an issue (of which is on-going) that is being looked in to currently. If you view Miss Kleo's Updates on the

    Xbox LIVE Tenure Issue     - any new updates will be posted there! Also, Official support may post here and tell you whether your tenure is correct or if you are facing this issue.



    Hope this helps!
  5. iLuvGunsAndRock Win User

    Xbox Live Tenure Issue

    Hey there bud!



    As stated in the previous post - There has been a recent update regarding tenure. Here is a little quote explaining the recent update with an example as to how it works:



    "Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time
    has finished.

    For your first year of Xbox LIVE Gold you will see a '0' and increase to '1' year of tenure when that year is up! For example, if you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag."



    However, there is an issue (of which is on-going) that is being looked in to currently. If you view Miss Kleo's Updates on the

    Xbox LIVE Tenure Issue     - any new updates will be posted there! Also, Official support may post here and tell you whether your tenure is correct or if you are facing this issue.



    Hope this helps!
  6. iLuvGunsAndRock Win User

    My Tenure has been Reset

    Hey there bud!



    There has recently been a new update in regards to tenure, tenure is now based on the time accumulated on Xbox LIVE Gold. Here is a quote from an official thread regarding this update (of which I will link you to, in this post)



    "Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time
    has finished.    "



    However, there is a issue with tenure that is currently being solved, whereby some user's tenure will be put down. A lot of user's tenure has been fixed so where the problem stands at this moment, I am unaware of. You can view the updates on this

    Tenure Issue     thread posted by MIss Kleo. Official support, such as Miss Kleo, may come and post in your thread telling you whether your tenure is correct or not.



    Hope this helps!
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Xbox Live Tenure not updating

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