Xbox live support

Discus and support Xbox live support in XBoX on Consoles to solve the problem; I never got my free month what happend xbox? c249168e-a763-4f3c-afc3-a08494d37dd2 Discussion in 'XBoX on Consoles' started by JadedSquash8855, Jan 4, 2014.

  1. Xbox live support


    I never got my free month what happend xbox?

    :)
     
    JadedSquash8855, Jan 4, 2014
    #1
  2. MerlinKM
    MerlinKM Guest
    Does XBOX live still work for the Xbox 360?

    Xbox live stills works for Xbox 360 as it always did. Support hasn't been altered, yet.
     
    MerlinKM, Jan 4, 2014
    #2
  3. Int3rceptor
    Int3rceptor Guest
    Day One Controller Faulty?

    There is a link buried on the support site where you can start an online chat with the support team - Xbox One Support | Xbox 360 Support | Xbox Live and Billing Support
    Might be worth a shot mate.
     
    Int3rceptor, Jan 4, 2014
    #3
  4. Xbox live support

    Hi there,

    If you are inquiring about the free month trial, those are awarded when making a new Xbox Live account on your console. If you don't sign up right away, you should be asked if you want to have a 1-month trial upon filling in payment details for automatic renewal
    (which can later be turned off).
     
    Mad Cow Dizease, Jan 4, 2014
    #4
  5. To add on to what Mad Cow has stated, a console is limited to three 1-month trials. So if you purchased a used console and all 3 were already used you wouldn't be eligible to receive another 1-month trial even though the console is new to you.
     
    eG x Thee Elf, Oct 31, 2018
    #5
  6. joshvlogs35 Win User

    Xbox Live support

    my Xbox Live when logging on it says service alert
  7. onyxishere Win User

    Xbox Live support

    Ok, you're showing as having a gold membership here so just try and access a multiplayer game.
  8. Bstreateast Win User

    Xbox live support

    this is not pertaining to this GT. I can't post the issue from the GT it affects as it is now banned...
  9. 8fa405c2-3307-42f7-8 Win User

    xbox live support

    As said above, yes when you are playing multiplayer games.
  10. XBF Paul M Win User

    Xbox Live Support

    Hiya!

    Paul from the Xbox Forums Team here to assist with the issue, it would appear that you're trying to get ahold of
    Customer Support
    to get more information on a charge made to your account. Based on the information provided, you've already tried contacting customer support and are unable to get ahold of a live representative. As well you've also tried filling out the

    Request a Refund Form
    , but there has been no success on the website at this time. I suggest still trying to submit that form maybe on another PC or Laptop. Otherwise continue trying to contact customer support(Steps listed below), unfortunately we can not
    help with any billing issues here on the forums. Sorry bud. I do hope you get this issue taken care of, please let us know how it goes.

    Steps On Requesting a Callback from Support

    1. Contact us here
    2. Select My Account
    3. Say No thanks to the virtual agent
    4. Select Error Messages and codes
    5. Skip step 3 and go to step 4
    6. Select request a callback from support

    Best Wishes,

    Paul Xbox Forums Team!~
Thema:

Xbox live support

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