Xbox Live Support Request - Ignored!

Discus and support Xbox Live Support Request - Ignored! in XBoX Sales and Promo to solve the problem; Hello, I submitted a request for support regarding a refund request - Service Request Number [Mod Removed- Personal Information] - over a month ago... Discussion in 'XBoX Sales and Promo' started by satindell, May 30, 2019.

  1. satindell
    satindell Guest

    Xbox Live Support Request - Ignored!


    Hello,

    I submitted a request for support regarding a refund request - Service Request Number [Mod Removed- Personal Information] - over a month ago stating that
    I would receive a response within 72 hours and even after I followed up a week later via email, I have yet to receive a response.

    Would like to hear back from someone ASAP.

    Thanks,

    Samantha

    :)
     
    satindell, May 30, 2019
    #1
  2. ScheduledAbyss8 Win User

    Xbox Live Support Request - Ignored!

    And it has been a really long time for you to try again to contact the assistant by phone
  3. Bobx06xDC5 Win User

    Xbox Live Support Request - Ignored!

    Try to be persistent, but professional and explain your concern. This is unfortunate youre having this experience, Support has ALWAYS been there to help. Except when I wanted to log back into an old Zune account....
  4. KiNGG STiCkY Win User

    Xbox Live Support Request - Ignored!

    Oh ok thanks smwutches didnt know that they dont handle that anymore thanks for the info
  5. Edgarour Win User

    Xbox Live Support Request - Ignored!

    sometimes they take a long time to answer, don't despair
  6. Allebas Win User

    Xbox Live Support Request - Ignored!

    Hi Samantha,

    Did you check your junk email folder? Right now if you request a refund the system would automatically reject it because it is past the 14 day period. I recommend requesting a call back from Xbox Support to see if they can help

    https://support.xbox.com/en-US/.
Thema:

Xbox Live Support Request - Ignored!

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