Xbox Live signs me out

My son tells me that every time he switches games or game modes, Xbox 360 Live signs him out. Any way to fix this? We've been having this issue since the last update, about a month. Also, he claims it won't let him create a bio. Please help...desperate mom
here. Thanks

:)

 

Xbox Live signs me out

this happened to me a while back. i was able to resolve it by going to a friends house signing in on his xbox and changing the privacy settings. I now it seems wierd.

 

Xbox Live signs me out

Try seeing if your router is broken. If everything else is working fine try to clear your system cache and seeing if you have any files corrupted on your HDD.

 

If you have no problems signing into Xbox Live and 100% without a doubt know your e-mail and password associated with your Microsoft account, try safely deleting your profile, clearing your system cache 3
times, restarting your console, then re-downloading your profile. Just follow these detailed steps:



Sign out of your Gamer Tag Profile:

1) Press the Xbox Guide button in the middle of your Xbox controller and Press the Blue X to
Sign Out



Delete Profile:

1) Press the Xbox Guide button in the middle of your Xbox controller

2) Scroll right and go to the Settings tab, and then select System Settings

3) Select Storage

4) Select the device with your profile

5) Select Profiles

6) Select your Gamer Tag

7) Select Delete

8) Select Delete Profile Only



Clear System Cache:

1) Scroll right and go to the Settings tab, and then select System Settings

2) Select Hard Drive

3) Highlight Hard Drive, and press Y (Device Options)

4) Select Clear System Cache and select Yes

5) Repeat steps 2 thru 4 two more times so that your Cache is cleared 3 times

*NOTE* The cache stores such items as game updates, system update installation packages, and gamer pictures of your friends. Clearing the Xbox 360 cache does not remove your Gamertag, content that you have downloaded, game files,
or console software updates.



Turn off your console and start it back up.

Download Profile:

1) Press the Xbox Guide button in the middle of your Xbox 360 controller

2) On the Home tab, select Download Profile

Let us know if this resolves your problem.

 

We've tried it and it still does not work.

 

Was this something already tried or was it done once you saw this post? The only reason I ask is because following these exact steps (clearing the cache 3 times followed by a restart) is critical to correcting the process . For some additional clarification,
does this happen with EVERY game and app and it signs out the profile immediately upon launching or exiting the app?