Xbox live saying I’m playing a game all day non stop even when my Xbox is off (xbox series s)

Thank you for the update. Kindly perform an extended powercycle and reset your network hardware by following the steps below:

" 1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state."

It didn’t work thanks for trying

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

"1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​"

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

"Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps."

It says I’ve been suspended from Xbox live and I won’t be able to sign in when I’m unbanned but the only problem is I’m communication banned and it should have no effect on playing games and it’s on all my Xbox 360 games I play in an Xbox series X but the problem also happens on my Xbox one s and I am not the first user on this xbox. Please fix this as soon as possible.

I have a problem with my Xbox elite series 2 controller. It works fine while playing any other game but when I play fortnite it randomly stops working while playing, none of the buttons work even when I plug it in it doesn’t work but out of nowhere it starts working again and it happens over and over again. I’m also playing on the Xbox series S