xbox live rewards not posting to account

Discus and support xbox live rewards not posting to account in XBoX Rewards & Social to solve the problem; My xbox live rewards have not been deposited into my account since 6/2015. My account states to verify my billing information in order for my points to... Discussion in 'XBoX Rewards & Social' started by LONEWOLF JOHN, Oct 22, 2016.

  1. LONEWOLF JOHN
    LONEWOLF JOHN Guest

    xbox live rewards not posting to account


    My xbox live rewards have not been deposited into my account since 6/2015. My account states to verify my billing information in order for my points to be deposited. I have done this and still no change on reward points status. My points are still in a
    pending status. How can I get these points credited to my account which I have earned based on purchases and surveys completed? Any assistance with this issue will be greatly appreciated! Thank you!

    :)
     
    LONEWOLF JOHN, Oct 22, 2016
    #1
  2. LONEWOLF JOHN
    LONEWOLF JOHN Guest
    xbox live rewards not posting to account

    My xbox live rewards are in a pending status since 6/2016 and are not posting to my account. My account states that it needs attention in order for rewards to be deposited into account and to verify account and update so that rewards can be deposited. I
    did this and still no change. Any assistance with this issue will be greatly appreciated. Thank you!
     
    LONEWOLF JOHN, Oct 22, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    XBLRewards8, Oct 22, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    xbox live rewards not posting to account

    XBLRewards8, Oct 24, 2016
    #4
  5. XBLRewards8 Win User

    xbox live rewards not posting to account

  6. XBLRewards8 Win User

    xbox live rewards not posting to account

    Hello LONEWOLF JOHN,

    After reviewing your account, it appears that you are currently being affected by an internal database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. We have escalated this issue to another team to resolve,
    but have not yet received an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
  7. XBLRewards8 Win User

    xbox live rewards not posting to account

  8. XBLRewards8 Win User

    Which reward is it?

    Hey StakingPlanet27,

    This forum is for Xbox Live Rewards offers only. We see that this gamertag has no associated Xbox Live Rewards Account. Since you are not a Xbox Live Rewards member, it would not be possible for you to access our Vault. If you are referring to action done
    on a different Gamertag, please post using that gamertag.
  9. XBLRewards8 Win User

    Delete Reward Account

Thema:

xbox live rewards not posting to account

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